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Program Manager – Global Business Operations
Relativity. Lead strategic programs from shaping and scoping through execution and measurable outcomes, accountable for results .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex, cross-functional programs with a strong focus on strategic planning, risk management, and stakeholder alignment. Proficient in utilizing Agile and Waterfall methodologies to drive successful outcomes while maintaining executive-level communication and governance.
Highest-signal resume keywords
Program ManagementRisk ManagementStakeholder ManagementPMP CertificationAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program GovernanceBudget ManagementChange ManagementProject ManagementStrategic Planning
Soft Skills
Team LeadershipNegotiationMentorshipExecutive PresenceInfluencing Without Authority
Tools & Technologies
JiraAsanaSalesforceExcel
Certifications & Qualifications
PMP Certification
Industry Keywords
Cross-Functional ProgramsEnterprise SystemsFinancial SystemsHigh-Growth OrganizationsOrganizational Transformation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead strategic programs from shaping and scoping through execution and measurable outcomes, accountable for results
- Help define program strategy, success measures, and priorities alongside executive sponsors and senior leaders
- Act as the connective tissue across teams, workstreams, and systems, surfacing dependencies, resolving conflicts, and keeping everyone working toward the same goal
- Lead and influence cross-functional teams without direct authority, building trust and holding peers and partners accountable
- Partner closely with GBO teammates and serve as a trusted partner to other business units and their stakeholders
- Build integrated roadmaps and plans aligning scope, timelines, dependencies, budgets, and resources
- Identify risks early, recommend tradeoffs, and drive decisions to resolution across competing priorities
- Run effective governance, including steering committees, decision logs, and escalation paths, scaled to each program's needs
- Communicate with executive presence through concise, decision-oriented updates to senior and executive leadership
- Bring structure to ambiguity and continuously improve how programs are delivered across GBO
- Perform ad hoc responsibilities as needed
Requirements
What you’ll need- 7+ years of experience leading complex, cross-functional programs or strategic initiatives with multiple concurrent workstreams
- Demonstrated ability to lead without authority and influence senior stakeholders
- Strong executive presence, with exceptional written and verbal communication and demonstrated credibility at the senior and executive level
- Proven success owning enterprise-level programs from strategy through execution
- Experience with programs involving IT, enterprise systems, or financial systems
- Ability to operate autonomously, make sound decisions with minimal guidance, and bring structure to ambiguity
- Strong command of program governance, risk management, and stakeholder alignment
- Experience with Agile, Waterfall, or hybrid methodologies, and the judgment to choose the right approach for the work
- Proven ability to navigate ambiguity, drive clarity, and deliver outcomes
- PMP or equivalent certification
- Experience in change management and organizational transformation is strongly preferred
- Proficiency with Jira, Asana, Salesforce, and Excel, plus strong executive-level reporting skills
- Background in high-growth, scaling, fast paced organizations
- Budget Management
- Mentorship
- Negotiation
- Program Management
- Project Management
- Risk Management
- Stakeholder Management
- Strategic Planning
- Team Leadership
- Vendor Management
Benefits
Comp & perks- Annual performance bonus
- Long-term incentives
- Competitive, fair, and equitable compensation practices