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Senior Sales Engineer
Relativity. Support Relativity’s sales activities across the Asia-Pacific region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Relativity and Legal Data Intelligence, with a strong focus on technical sales consulting and client engagement. Proven ability to mentor team members, support sales processes, and effectively communicate solutions to meet customer needs.
Highest-signal resume keywords
Relativity Technical UnderstandingLegal Data Intelligence ExperienceSales Engineering ExpertiseRelativity Certified AdministratorGenerative AI Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Sales ConsultingSaaS Application SupportWorkflow AssistanceProposal WritingProduct DemonstrationDiscovery ConductingDocumentation CreationClient Requirement CapturingAnalytical Problem-SolvingMultitasking
Soft Skills
Outstanding Interpersonal AbilitiesStrong Written CommunicationStrong Verbal CommunicationAttention to DetailService-Oriented Personality
Tools & Technologies
RelativityOneRelativity AI SuiteLegal Data Intelligence ToolsGenerative AI Applications
Certifications & Qualifications
Relativity Certified AdministratorRelativity Expert StatusRelativity Master Status
Industry Keywords
APAC Legal MarketLegal TechnologyLitigationInvestigationsRegulatory MattersDSARClient ServicesSales SupportTechnical SalesIndustry Events
About the role
Key responsibilities & impact- Support Relativity’s sales activities across the Asia-Pacific region
- Provide clients and prospects with exceptional Relativity experience through workflow assistance and solution evangelism
- Lead sales support requests and mentor less senior team members
- Support growth of APAC Sales Engineering team processes
- Acquire and grow accounts through virtual and in-person technical sales consulting
- Serve as a subject matter expert and consultant for internal and external stakeholders
- Participate in sales calls and meetings with account executives and prospects
- Assist with or lead presentations and standard product demonstrations
- Identify customer business needs and help define solutions
- Support RFx and third-party risk assessment workflows
- Capture prospect and customer requirements
- Collaborate with sales to write proposals detailing how Relativity solutions address business needs
- Communicate product feedback to product management based on customer feedback, product issues, deployments, and market trends
- Create documentation, presentations, and product demonstrations for clients
- Attend and present at industry events
- Author content on industry trends and best practices
- Develop and maintain product and industry expertise in RelativityOne, Legal Data Intelligence use cases, and the Relativity AI Suite
- Champion GenAI adoption with clients and prospects
- Conduct effective discovery to understand pain points and address customer inquiries
Requirements
What you’ll need- Experience supporting Legal Data Intelligence (LDI) use cases such as litigation, investigations, regulatory matters, and DSAR across the entire review lifecycle
- Technical understanding of Relativity
- Strong sales orientation and positive, service-oriented personality
- Knowledge of Generative AI and its application to legal document review
- Five years of experience supporting SaaS applications, including four or more years in sales engineering, client services, or consulting
- Relativity Certified Administrator (RCA) strongly preferred, or ability to pass the exam within 3 months of employment
- Relativity Expert status preferred, or ability to obtain it within 12 months of employment
- Relativity Master status is a plus, with ability to obtain it within 24 months of employment
- Proven technology skills
- Outstanding interpersonal abilities
- Strong written and verbal communication skills
- Attention to detail
- Analytical and problem-solving capabilities
- Ability to travel up to 25%, including international travel
- Ability to multitask and self-manage workload
- Fluency in English required
- Additional regional language proficiency, such as Mandarin or Bahasa Indonesia/Malaysia, is a plus
- Experience working within the Singapore and/or broader APAC legal or legal technology markets preferred
Benefits
Comp & perks- Opportunity to be part of Relativity’s Singapore expansion and growth story
- Backing of an established industry leader
- Opportunity to help grow Relativity’s customer base across Asia
- Opportunity to achieve Relativity Expert status and obtain Relativity Certifications