Clinic Services Coordinator

Releaf

. Support patients and clinicians across the eligibility process in line with policies .

Posted 10/31/2026full-timeRemote • United KingdomJuniorMid-Level💰 £27,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities in a healthcare setting, with a focus on patient record management, communication, and compliance with data protection regulations. Proficient in managing clinic operations and supporting clinician workflows to enhance patient care.

Highest-signal resume keywords

Healthcare Administration ExperiencePatient Record ManagementAttention To DetailOrganizational SkillsClinical Management Systems

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Record ManagementAppointment SchedulingData Protection ComplianceRecord-Keeping AuditsMetrics Tracking

Soft Skills

Clear Written CommunicationEmpathetic Patient InteractionOrganizational Skills

Tools & Technologies

Clinical Management SystemsPractice Management Systems

Industry Keywords

Healthcare SettingPatient ConfidentialityUK GDPRClinic AdministrationPatient Support

About the role

Key responsibilities & impact

Support patients and clinicians across the eligibility process in line with policies
Prepare and issue patient letters, working with clinicians to ensure accuracy and timely delivery
Support clinic capacity planning to match capacity with patient demand
Reschedule appointments while minimising patient disruption
Request and chase medical records and GP summaries for patient assessments
Manage the clinic admin inbox and respond to or route clinician queries
Maintain accurate, up-to-date patient records and support record-keeping audits
Track clinic metrics including appointment utilisation, cancellations and non-attendance
Support clinician onboarding administration, including collecting registration, indemnity and DBS documents
Support subject access requests and complaints administration
Maintain letter templates and clinic admin processes and suggest improvements
Work closely with clinicians, patient support and operations teams to ensure accurate, timely communication

Requirements

What you’ll need

At least 2 years’ experience in an administrative role in a healthcare setting, such as a GP practice, hospital or private clinic
Excellent attention to detail, particularly when handling patient information and preparing letters
Clear, professional written communication
Friendly, empathetic approach with patients
Strong organisational skills and ability to manage competing priorities, including short-notice changes
Good understanding of patient confidentiality and data protection (UK GDPR)
Confident using clinical or practice management systems
Comfortable picking up new tools

Benefits

Comp & perks

Flexible working
Personalised training and development
Private health insurance
Employee Assistance Programmes
Access to employee perks
Releaf staff patient benefits
Informal remote meeting as part of the application process
Reasonable adjustments throughout the recruitment process