Relentless

Events

• Events Manager: Execute virtual events end to end, ensuring participants are informed and supported
• Events Coordinator: Oversee and support virtual events, maintain quality, escalate issues, and propose improvements
• Monitor event data and metrics and turn insights into program and material improvements
• Train over 50 Program Organizers to lead high-energy virtual events
• Events Manager: Directly manage the Events Coordinator and support part-time staff during event shifts
• Lead check-in calls with Program Organizers and provide updates throughout shifts
• Serve as manager on duty, answer Slack questions, provide clarification, and handle difficult participants
• Provide feedback on Program Organizer performance to the Deputy Director of Programs, Organizer Experience
• Maintain FAQs and the Knowledge Base with the Content Logistics Manager and Inbox Manager
• Take on additional responsibilities as program needs change

Events Coordination, Multiple Levels