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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional communication skills in English, both spoken and written, with a strong focus on client engagement and appointment scheduling. Proficient in managing multiple conversations and maintaining organized records using Google Sheets or Microsoft Excel.
Highest-signal resume keywords
C2 English Communication SkillsGoogle Sheets ProficiencyMicrosoft Excel ProficiencyDetail-OrientedClient Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment SchedulingLead ManagementRecord TrackingSpreadsheet Management
Soft Skills
ProfessionalismProactivityReliability
Industry Keywords
U.S.-Based Client CommunicationRemote Work
About the role
Key responsibilities & impact- Engage with leads via SMS to schedule in-person appointments
- Manage multiple conversations simultaneously
- Follow up with clients via SMS regarding scheduling queries
- Track lead responses and update call records
- Maintain and organize internal spreadsheets, trackers, and project documents
- Ensure timely, consistent, and professional client-facing communication
- Support daily team operations
- Communicate with U.S.-based clients and team members
Requirements
What you’ll need- Excellent spoken and written English communication skills; must be C2 fluent
- Very comfortable communicating with U.S.-based clients and leads
- Highly reliable and detail-oriented
- Strong proficiency in Google Sheets or Microsoft Excel
- Professional, proactive, and comfortable working independently
- Availability to work 11 pm–7 am Philippines time, Mondays–Fridays
- Own laptop or computer available for working from home
Benefits
Comp & perks- Fully remote work from home
- Supportive and fun team culture
- Mentorship and growth opportunities