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Legal Receptionist
Remote Choice. Answer incoming calls in a polite and professional manner, approximately 100 calls per day .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative skills and the ability to manage high call volumes while providing exceptional customer service. Proficient in handling client interactions in a fast-paced environment, particularly within a legal services context.
Highest-signal resume keywords
Strong Administrative SkillsCustomer-Facing ExperienceReception Desk ExperienceGCSE Maths and EnglishLegal Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportCall HandlingClient InteractionSwitchboard OperationData Entry
Soft Skills
Polite CommunicationProfessional MannerConfidence
Certifications & Qualifications
NVQs in Business Administration
Industry Keywords
Legal ServicesLaw FirmCustomer ServiceFast-Paced Environment
About the role
Key responsibilities & impact- Answer incoming calls in a polite and professional manner, approximately 100 calls per day
- Support administrative tasks and other ad hoc duties as required
- Deliver a first-class service to clients and professional partners
- Serve as the first point of contact for the firm
- Handle a high volume of calls in a fast-paced environment
Requirements
What you’ll need- GCSE Maths and English at Grade C or above (or equivalent)
- Previous experience working on a reception desk or within a busy switchboard environment
- Strong administrative skills
- Experience in a customer-facing role
- Confidence in handling client interactions over the telephone
- NVQs or other relevant business administration qualifications are advantageous
- Previous experience within a law firm or legal services environment is desirable
- Availability to work Monday to Friday, 09:30–18:30 UK working hours
- Cape Town based
Benefits
Comp & perks- Remote position
- Remote-based role with possible office work in the future