Senior Account Manager – Brand & Marketing Agency

Remote Choice

. Act as the primary day-to-day contact for assigned client accounts .

Posted 10/9/2026full-timeRemote • South AfricaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and project delivery capabilities, with a focus on B2B client relationships, budget management, and effective communication across international markets. Proficient in translating project scopes into actionable plans while maintaining attention to detail and organizational excellence.

Highest-signal resume keywords

B2B Client Account ManagementProject Budget ManagementBranding and Marketing UnderstandingProject Management Tools ProficiencyInternational Market Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationBudget ManagementTimeline ManagementScope DefinitionClient Review ProcessDeliverable ReviewStrategic PlanningCreative DevelopmentCommercial ReportingDocumentation Management

Soft Skills

Relationship BuildingClear CommunicationOrganizational SkillsAttention to DetailProactive Initiative

Industry Keywords

Automotive Sector ExperienceEngineering Sector ExperienceIndustrial Sector ExperienceComplex Technical SectorsCultural UnderstandingClient Expectations ManagementStakeholder CoordinationInternational Business Standards

About the role

Key responsibilities & impact

Act as the primary day-to-day contact for assigned client accounts
Build trusted client relationships and understand objectives, priorities and approval processes
Lead regular client meetings, prepare agendas, capture decisions and actions, and provide progress updates
Manage client expectations, consolidate feedback and resolve routine issues independently
Escalate sensitive, strategic or commercial matters with clear recommendations
Retain and grow existing accounts by identifying additional services, projects and programmes
Translate project scopes into delivery plans with milestones, responsibilities, dependencies, review stages and approval deadlines
Coordinate internal team members, freelancers, contractors and external suppliers
Prepare clear briefs with strategic and creative leads
Monitor multiple concurrent projects, anticipate bottlenecks and resource requirements, and keep delivery moving
Maintain accurate records of actions, decisions, feedback, approvals and deliverables
Organise project documentation, files and versions and ensure effective handovers
Monitor project fees, allocated time, external costs and outstanding work
Identify potential budget overruns, support invoicing and commercial reporting, and manage out-of-scope requests
Review deliverables for completeness, accuracy, consistency and alignment with approved briefs
Coordinate strategic and creative sign-off
Improve delivery processes and maintain practical reporting and administration
Support proposals and statements of work with delivery plans, resource estimates, scope definitions and documentation
Assist with structured strategic marketing programmes and other client engagements
Take ownership of day-to-day account management, project coordination and delivery within delegated authority
Develop assigned accounts, support client growth and reduce senior leadership involvement in routine coordination

Requirements

What you’ll need

Proven track record of independently managing B2B client accounts and delivering brand or marketing projects within an agency, consultancy or comparable environment
Experience managing projects from an agreed brief through planning, creative development, client review and final delivery
Strong experience managing project budgets, timelines and changes to scope
Confidence working directly with senior client stakeholders, asking intelligent questions, managing challenging conversations and communicating clearly
Strong understanding of branding and marketing, including the commercial purpose behind the work
Ability to interpret complex or technical information and translate it into clear, practical briefs
Excellent organisational skills, attention to detail and consistent follow-through
Ability to manage competing priorities, use project management tools effectively and maintain accountability across multiple stakeholders
Sound commercial judgement and confidence working independently within a small, remote team
Proactive approach to initiative-taking and seeking wider input or approval when required
Experience managing clients across international markets, including Asia, North America and Europe
Understanding of cultural differences, business standards and client expectations across international markets
Ability to identify opportunities within existing accounts and develop them into additional business
Experience within automotive, engineering, industrial or other complex technical sectors particularly valuable
Experience coordinating international stakeholders and external specialists advantageous
Sector experience desirable, but strong account management and project delivery capability essential

Benefits

Comp & perks

Remote working
Opportunity to work on high-profile, challenging projects
Genuine autonomy and responsibility
Opportunity to establish a reputation across the automotive and wider technical industries
Opportunity to contribute to agency growth