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Onboarding Specialist
Remote People. Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end employee onboarding processes across multiple countries, ensuring compliance with local requirements and maintaining accurate documentation. Proficient in collaborating with cross-functional teams to activate payroll and benefits while providing exceptional client support throughout the onboarding lifecycle.
Highest-signal resume keywords
Employee Onboarding ManagementGlobal Mobility ExperienceAttention To DetailProactive Problem-SolvingClient-Focused Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee DocumentationBenefits EnrolmentContract AmendmentsCompliance VerificationOnboarding Processes
Soft Skills
Consultative ApproachStrong JudgmentEffective CommunicationStakeholder Management
Tools & Technologies
HRISCRMTicketing ToolsCollaboration ToolsHubSpotConfluence
Industry Keywords
EORPEOGlobal EmploymentPayroll OperationsHR Administration
About the role
Key responsibilities & impact- Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day
- Guide clients and employees through onboarding requirements, timelines, documents, and next steps
- Review and verify employee information and documentation for accuracy, completeness, and compliance
- Prepare employment contracts using internal templates and coordinate reviews, signatures, and amendments
- Coordinate country-specific requirements, including medical check-ups, right-to-work documentation, visas, tax forms, and other local requirements
- Partner with Payroll, Benefits, Legal, Finance, and Client Success to activate payroll and benefits on time
- Manage multiple active cases while prioritising effectively and maintaining accuracy and service quality
- Follow up on outstanding actions and signatures and flag blockers or risks early
- Advise clients on country-specific processes, set expectations, and provide practical solutions
- Support employee onboarding and contract amendments throughout the employee lifecycle
- Maintain accurate client and employee data across internal platforms and CRM systems
- Identify opportunities to improve workflows, documentation, and the onboarding experience
Requirements
What you’ll need- Professional fluency in English, both written and spoken
- 2+ years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role
- Experience supporting onboarding in multiple countries; experience in EOR, PEO, global employment, payroll, or HR tech is strongly preferred
- Good understanding of employment onboarding processes and country-specific requirements, including employee documentation, benefits enrolment, contracts, and compliance
- Familiarity with employment contracts and contract amendments, including working from established templates
- Strong attention to detail and ability to manage several cases, deadlines, and stakeholders simultaneously
- A consultative and customer-focused approach, with confidence guiding clients through complex processes
- Proactive problem-solving skills, sound judgment, and the ability to identify and escalate risks early
- Comfortable collaborating with Legal, Payroll, Benefits, Finance, Sales, and Client Success teams
- Experience using HRIS, CRM, ticketing, and collaboration tools; HubSpot and Confluence experience is a plus
- Comfortable working in a fast-paced, remote, global environment and handling confidential information with care
Benefits
Comp & perks- A competitive salary
- An asynchronous working environment
- A "Remote-First" company environment (or Hybrid) - based on the nature of the job
- The ability to work from abroad for a short period of time
- Growth opportunities within the company
- Necessary hardware provided to all new joiners