Onboarding Specialist

Remote People

. Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day.

Posted 11/4/2026full-timeRemoteJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end employee onboarding processes across multiple countries, ensuring compliance with local requirements and maintaining accurate documentation. Proficient in collaborating with cross-functional teams to activate payroll and benefits while providing exceptional client support.

Highest-signal resume keywords

Employee Onboarding ManagementGlobal Mobility ExperienceAttention To DetailProactive Problem-SolvingClient-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee DocumentationBenefits EnrolmentContract AmendmentsCompliance ManagementPayroll OperationsHR AdministrationCountry-Specific RequirementsOnboarding ProcessesEOR ExperiencePEO Experience

Soft Skills

Consultative ApproachCustomer-FocusedStrong JudgmentEffective CommunicationCollaboration Skills

Tools & Technologies

HRISCRM SystemsTicketing ToolsCollaboration ToolsHubSpotConfluence

Industry Keywords

Global EmploymentPayroll ComplianceRemote WorkConfidential Information ManagementLatin America

About the role

Key responsibilities & impact

Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day.
Guide clients and employees through onboarding requirements, timelines, documents, and next steps.
Review and verify employee information and documentation, ensuring all records are accurate, complete, and compliant before the start date.
Prepare employment contracts using internal templates and coordinate contract reviews, signatures, and amendments when needed.
Coordinate country-specific onboarding requirements, including medical check-ups, right-to-work documentation, visas, tax forms, and other local requirements where applicable.
Partner with Payroll, Benefits, Legal, Finance, and Client Success to ensure payroll and benefits are activated on time and all onboarding requirements are in place.
Manage multiple active cases at once, prioritising effectively while maintaining a high level of accuracy and service.
Proactively follow up on outstanding actions and signatures; flag potential blockers or risks early, including contracts that remain unsigned after 24 hours.
Act as a trusted advisor to clients by explaining country-specific processes, setting expectations, and helping find practical solutions.
Support employee onboarding and manage contract amendments throughout the employee lifecycle.
Keep client and employee data accurate and up to date across internal platforms and CRM systems.
Identify opportunities to improve workflows, documentation, and the overall onboarding experience.

Requirements

What you’ll need

Professional fluency in English, both written and spoken.
2+ years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role.
Experience supporting onboarding in multiple countries; experience in EOR, PEO, global employment, payroll, or HR tech is strongly preferred.
Good understanding of employment onboarding processes and country-specific requirements, including employee documentation, benefits enrolment, contracts, and compliance.
Familiarity with employment contracts and contract amendments, including working from established templates.
Strong attention to detail and ability to manage several cases, deadlines, and stakeholders simultaneously.
A consultative and customer-focused approach, with confidence guiding clients through complex processes.
Proactive problem-solving skills, sound judgment, and the ability to identify and escalate risks early.
Comfortable collaborating with Legal, Payroll, Benefits, Finance, Sales, and Client Success teams.
Experience using HRIS, CRM, ticketing, and collaboration tools; HubSpot and Confluence experience is a plus.
Comfortable working in a fast-paced, remote, global environment and handling confidential information with care.
Based in Latin America.

Benefits

Comp & perks

A competitive salary
An asynchronous working environment
A "Remote-First" company environment (or Hybrid) - based on the nature of the job
The ability to work from abroad for a short period of time
Growth opportunities within the company
Necessary hardware provided to all new joiners