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Automation and Integrations Specialist
Remote Raven. Translate business goals and processes into technical specifications and build plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business processes into technical specifications and building automations using HighLevel and connected platforms. Proficient in managing integrations, workflows, and documentation while ensuring effective communication and collaboration with teams.
Highest-signal resume keywords
HighLevel ExperienceAPI Integration SkillsAdvanced Zapier ProficiencyPython or JavaScript ProficiencyStrong English Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HighLevel WorkflowsAPI Documentation ReadingREST APIs KnowledgeCSV and JSON ProcessingIntegration DesignError HandlingData DeduplicationGoogle Sheets APIAsana Task ManagementBasic HTML and CSS
Soft Skills
Clear Documentation SkillsProactive Problem SolvingEffective Communication
Tools & Technologies
HighLevelZapierMake (Integromat)Google SheetsAsanaSlackClaudeChatGPTMailgunCanva
Certifications & Qualifications
HighLevel Certification
Industry Keywords
Real EstateMortgageHome ServicesMoving CompaniesSaaSField-Service SoftwareCRM Platforms
Tech Stack
Tools & technologiesDNSJavaScriptNode.jsPython
About the role
Key responsibilities & impact- Translate business goals and processes into technical specifications and build plans
- Ask discovery questions and identify triggers, conditions, data requirements, integrations, dependencies, edge cases, and failure points
- Design and build automations in HighLevel and connected platforms
- Define data sources, storage, record matching, and deduplication requirements
- Build workflows, integrations, scripts, and small services as appropriate
- Plan and implement testing, error handling, monitoring, and handoff
- Create clear specifications, SOPs, diagrams, documentation, and handoff notes
- Recommend simple, reliable solutions and practical workarounds when needed
- Work directly with the Director of Operations and Philippines-based delivery team
- Build reusable patterns across multiple client accounts
- Manage a task queue in Asana and surface blockers proactively
- Use AI assistants and agents for bulk updates, audits, reporting, and data processing
- Support client sub-accounts across real estate, mortgage, home services, moving companies, and other industries
Requirements
What you’ll need- Minimum 2 years of hands-on HighLevel experience at the agency level
- Demonstrated ability to translate business processes into technical build plans, not only execute tasks
- Strong written and verbal English communication skills
- Experience documenting integrations and automations clearly for team handoff
- Reliable high-speed internet connection and a professional, quiet home workspace
- HighLevel / GoHighLevel / LeadConnector: workflows, triggers, pipelines, opportunities, custom fields, custom values, tags, snapshots, sub-account management, user roles, SaaS versus standard sub-account configurations, email builder, templates, Handlebars or custom value logic, forms, surveys, funnels, websites, calendars, and domain connection
- Ability to independently read API documentation and build integrations
- Knowledge of REST APIs, API keys, OAuth, inbound and outbound webhooks, JSON payloads, pagination, and rate limits
- HighLevel / LeadConnector API v2
- Experience designing integrations that prevent duplicate records, including external IDs and upserting
- Advanced Zapier and Make (Integromat), including multi-step scenarios, webhooks, filters, paths, and error handling
- Working proficiency in Python and/or JavaScript (Node.js)
- CSV and JSON processing, deduplication, mapping, and enrichment
- Experience with Google Sheets / Drive APIs and the Asana API
- Credential security, Git version control, and documented code
- Understanding of MCP, including configuring MCP servers and connectors
- Experience using Claude, ChatGPT, and AI agents for operations work, with verification of AI output
- DNS fundamentals: A, CNAME, TXT, MX, SPF, DKIM, and DMARC
- Mailgun or similar sending services, subdomain strategy, bounces, and suppression lists
- Familiarity with GoDaddy and Cloudflare DNS management
- HighLevel advanced proficiency
- Zapier advanced proficiency
- Claude and ChatGPT proficiency
- Google Sheets advanced proficiency; Apps Script is a plus
- Google Docs proficiency
- Smartsheet proficiency
- Asana proficiency
- Slack daily communication and integrations
- Canva working knowledge
- Basic HTML and CSS is a nice-to-have
- HighLevel AI features, A2P 10DLC registration and SMS compliance, HighLevel certification, white-label and SaaS mode experience, Follow Up Boss, field-service software, or other industry CRM platforms are nice-to-haves