Remote Raven

Accountant

• Record and maintain financial transactions in QuickBooks Online
• Process accounts payable entries, including vendor invoice review and payment tracking
• Support accounts receivable functions
• Assist with bank and credit card reconciliations
• Process and track vendor purchase order requests from internal stakeholders
• Assist with expense reporting and processing through Concur
• Support month-end close tasks and financial record organization
• Maintain accurate supporting documentation for transactions
• Enter and verify financial data from multiple internal sources
• Maintain accounting spreadsheets and supporting schedules
• Follow established SOPs and immediately flag discrepancies or process gaps
• Work within the finance team and receive task input from multiple internal stakeholders

Staff Accountant

Executive Assistant

• Own and manage the executive's professional and personal calendar
• Schedule and coordinate meetings, appointments, calls, follow-ups, household appointments, and family-related commitments
• Screen and manage incoming email, text, and phone communications
• Draft, send, and follow up on correspondence on behalf of the executive
• Handle phone calls and relay accurate summaries
• Attend meetings and produce organized minutes of meetings
• Track action items, owners, and deadlines
• Distribute meeting notes and follow up on open items
• Prepare agendas, briefing notes, and background materials
• Manage Excel spreadsheets, trackers, and data files
• Summarize and organize data for leadership review
• Prepare reports and supporting materials
• Maintain organized digital filing systems
• Assist with personal scheduling, reservations, household logistics, errands, and research
• Support the executive's spouse with scheduling, communication, and coordination
• Sign off on documents or submissions as directed
• Research vendors, services, or information and present recommendations
• Anticipate needs and take initiative
• Maintain strict confidentiality across personal and business matters

Personal & Executive Assistant

Project Manager

• Request and obtain accurate pricing from manufacturers and vendor partners
• Prepare detailed quotes for internal review and client presentation
• Update and revise quotes as project scope or product selections change
• Verify product details, lead times, and availability before finalizing pricing
• Create purchase orders and submit product orders to manufacturers
• Review order acknowledgements for quantities, specifications, lead times, and pricing
• Track orders from placement through shipment and address delays or discrepancies
• Maintain complete project documentation, including quotes, POs, acknowledgements, tracking information, and change updates
• Collaborate with Sales, Project Managers, and Designers on project needs and timelines
• Communicate status updates on orders, lead times, and product availability
• Assist with administrative and coordination tasks
• Support logistics planning with order information and shipment details
• Monitor punch-list items with Project Managers
• Ensure corrective products are ordered when issues arise
• Track resolution progress through completion and confirm client satisfaction
• Generate accurate invoices from final order details and project data
• Confirm quantities and pricing align with client agreements and order acknowledgements
• Support Accounting with documentation and clarifications
• Serve as the operational backbone for commercial furniture and interior-environment projects from sale through installation

Project Coordinator – Commercial Furniture Dealership, Design Services

Legal Assistant

• Serve as the first point of contact on a Zoom phone system
• Answer and screen 12 to 30 incoming calls per day
• Take detailed messages and route calls to the attorney, in-house paralegal, or title agent
• Field calls from adversaries and consumer debtors professionally and with composure
• Open new matters in Clio and complete all intake data entry
• Generate engagement letters from firm templates for attorney review and signature
• Create and maintain organized electronic client files
• Manage a high-volume collections docket for institutional creditor clients
• Prepare demand letters and assemble documents from standardized forms
• Submit pleadings and proposed orders through the Indiana e-filing system, after attorney review and approval
• Participate in daily Zoom check-ins with the attorney and periodic client calls

Contracts Specialist

• Assist with drafting, formatting, proofreading, and redlining company contracts and agreements
• Review contracts for accuracy, completeness, and consistency with company standards
• Prepare contract packages using Adobe tools and standardized templates
• Track, maintain, and verify that contract requirements are being met by roofing installers
• Maintain contract records, version control, and supporting documentation in company systems
• Identify missing documentation or contract risks and escalate appropriately
• Ensure contracts comply with applicable state regulations, licensing requirements, and company standards
• Coordinate with internal departments and external parties to move contracts through review and execution
• Support the Senior Contract Analyst in managing the lifecycle of company contracts and agreements

General

• Prepare and issue subcontract agreements, addenda, and renewals for signature, and track execution to completion.
• Maintain the subcontractor agreement repository, including effective dates, renewal dates, and amendment history.
• Process subcontractor onboarding packets and verify executed agreements, licensing, W-9s, and required insurance are complete before approval.
• Maintain the subcontractor documentation database and keep status current.
• Route non-standard terms or requested changes to the Risk and Safety Administrator for review.
• Track certificates of insurance, monitor expirations, issue renewal requests, and escalate lapses.
• Verify certificates reflect required coverage types, limits, additional insured status, and waiver of subrogation endorsements.
• Maintain policy and certificate files for company lines of coverage.
• Support renewal and premium audit cycles by gathering and organizing requested documentation.
• Serve as administrative point of contact with brokers and carriers on routine documentation requests.
• Maintain and format written safety program documents, policies, and training materials, and distribute updates.
• Assign, track, and follow up on safety training completion for employees, including recertification scheduling.
• Coordinate scheduling and logistics for remote training sessions.
• Maintain OSHA recordkeeping entries and posting schedules under the direction of the Risk and Safety Administrator.
• Maintain safety files, inspection documentation, and corrective action logs.
• Perform intake on reported incidents, open the file, gather statements and documentation, and route to the Risk and Safety Administrator same day.
• Track corrective actions and follow up to closure.
• Support workers’ compensation and claims administration, including gathering records requested by carriers and maintaining claim files.
• Compile recurring reports and maintain safety and compliance dashboards.
• Respond to routine documentation requests from Operations, Finance, and customers.

Safety Coordinator

Administration

• Own the day-to-day administration of the company’s safety, insurance, and risk program.
• Develop, maintain, and update the written safety program for the company’s W-2 workforce.
• Build and deliver remote safety training for employees.
• Develop and maintain training and guidelines on ladder safety, roof access, and fall hazards.
• Maintain emergency action plans, hazard communication, and heat illness materials.
• Administer OSHA 300, 300A, and 301 recordkeeping, including annual posting and electronic submission where applicable.
• Manage training assignments, completion tracking, and recertification schedules.
• Conduct employee incident investigations, including root cause analysis, corrective action assignment, and closure verification.
• Assist with operational workers’ compensation claims and matters.
• Administer the certificate of insurance program and track coverage expirations.
• Maintain subcontractor documentation, including licensing, W-9s, executed subcontract agreements, and insurance.
• Maintain safety and insurance-related contract language in subcontract agreements.
• Verify subcontractor documentation before approval and escalate lapses.
• Administer workers’ compensation claims, carrier coordination, return-to-work tracking, reserve review, and experience modification monitoring.
• Support general liability and auto claims documentation and carrier reporting.
• Coordinate with brokers on renewals, premium audits, and loss control recommendations.
• Administer fleet and driver safety, including MVR review protocols, driver qualification files, and accident reporting.
• Maintain an audit-ready documentation system for training, incidents, corrective actions, claims, and subcontractor files.
• Manage retention schedules and prepare records for OSHA inspections, insurance audits, customer prequalification, and litigation holds.
• Track and interpret federal OSHA and state plan requirements across operating states, including Michigan.
• Produce leadership reporting on incidents, claims, insurance compliance, and program gaps.
• Preserve the legal distinction between W-2 employees and 1099 independent contractors and avoid directing, training, equipping, or disciplining subcontractor personnel.
• Escalate proposed practices that would extend company direction or training to subcontractors to the Vice President of Compliance & Safety.
• No site visits or field supervision; installation work is performed by independent subcontractors.

Safety Administrator

Billing Specialist

• Generate and distribute builder invoices according to established billing frequencies
• Generate and process resident statements
• Generate miscellaneous invoices for assigned communities
• Review billing activity for errors or discrepancies and process adjustments
• Post builder payments and prepare coding and deposit documentation
• Maintain organized billing, payment, deposit, and statement records
• Review builder account balances and transfer credits or identify refunds
• Maintain billing trackers and AR Information Sheets
• Process annual coupon booklets where applicable
• Respond to builder billing inquiries and provide account information or documentation
• Partner with community/site teams to resolve billing questions, discrepancies, and account errors
• Assist residents with billing-related questions
• Complete association-specific billing projects and special requests
• Support department initiatives, process improvements, audits, and other projects
• Review correspondence and respond generally within 48 hours
• Monitor billing schedules and deadlines

AR Billing Specialist

Procurement

• Create high-quality interior 3D renderings efficiently and accurately
• Translate design direction, floor plans, elevations, inspiration imagery, and specifications into visual presentations
• Produce renderings for residential, hospitality, and commercial environments
• Revise renderings quickly as designs evolve
• Read and understand architectural and CAD drawings
• Assist with space planning and design documentation
• Research furniture, fixtures, equipment, lighting, plumbing, hardware, materials, accessories, artwork, and other FF&E
• Identify products meeting project aesthetic, dimensions, performance, budget, lead time, and intended-use requirements
• Research alternate products when selections are unavailable, outside budget, or unsuitable
• Maintain product information including dimensions, finishes, pricing, lead times, vendor information, links, and technical specifications
• Create and maintain project specification books
• Organize specifications for designers, architects, contractors, installers, purchasing teams, and project partners
• Maintain consistency across drawings, specifications, schedules, and procurement documentation
• Maintain procurement trackers through delivery and installation
• Track quotes, approvals, purchase orders, deposits/payments, production status, shipping, receiving, damages, backorders, replacements, and installation status
• Follow up on outstanding quotes, orders, samples, and lead times
• Flag delays, discrepancies, or missing information
• Maintain accurate project records
• Research and establish vendor, manufacturer, and trade accounts
• Complete account applications and organize documentation
• Maintain vendor contacts, account information, discount structures, ordering requirements, minimums, and trade program information
• Communicate with vendor representatives about pricing, availability, samples, specifications, lead times, and orders