Medical Billing Coordinator

Remote Raven

. Verify patient insurance eligibility, network status, active coverage, deductibles, copays, coinsurance, out-of-pocket maximums, and service-specific benefits .

Posted 10/6/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in verifying patient insurance eligibility and benefits, navigating payer portals, and documenting interactions in EMR/EHR systems. Demonstrates strong communication skills and the ability to manage high call volumes while maintaining HIPAA compliance.

Highest-signal resume keywords

Insurance Verification ExperienceEMR/EHR ProficiencyPayer Portal NavigationMedical Scheduling ExperienceHIPAA Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance VerificationBenefits ChecksReferral CoordinationPrior Authorization IdentificationDeductibles KnowledgeCopays KnowledgeCoinsurance KnowledgeOut-Of-Pocket Costs KnowledgeDocumentation AccuracyPatient Interaction Management

Soft Skills

Clear CommunicationDetail OrientedOrganizedDependableCalm Under Pressure

Tools & Technologies

EMR SystemEHR SystemPayer PortalsMicrosoft 365Google Workspace

Industry Keywords

US HealthcareCall Center EnvironmentPatient InsuranceHIPAA ComplianceInsurance Carriers

About the role

Key responsibilities & impact

Verify patient insurance eligibility, network status, active coverage, deductibles, copays, coinsurance, out-of-pocket maximums, and service-specific benefits
Identify referral requirements and prior authorization needs by payer and service type
Navigate payer portals and contact insurance carriers to verify benefits
Document insurance verification details in the EMR/EHR
Handle inbound patient calls
Make outbound calls for scheduling, benefit confirmations, document collection, and follow-up
Explain insurance benefit information to patients clearly
Address patient questions and concerns
Schedule, reschedule, and confirm appointments across providers and service lines
Process referrals and coordinate with internal teams and external providers
Verify and update patient demographic information
Maintain complete documentation across patient interactions and transactions

Requirements

What you’ll need

Demonstrated experience in a US healthcare call center environment — this is a firm requirement
Hands-on experience conducting insurance verification and benefits checks (VOB) for US payers
Working knowledge of deductibles, copays, coinsurance, out-of-pocket costs, and benefit structures across commercial and government payers
Experience identifying referral and prior authorization requirements by payer
Proficiency navigating payer portals and contacting insurance carriers
Experience documenting insurance verification and patient interactions in an EMR or EHR system
Medical scheduling experience, including referral coordination
Detail oriented and accurate in verification and documentation
Organized and dependable when managing high volumes of calls and tasks
Clear and professional communication skills
Ability to handle difficult conversations and complex payer situations calmly
HIPAA awareness and compliance
EMR/EHR proficiency required
Payer portal navigation required
Proficiency with Microsoft 365 or Google Workspace
Reliable high-speed internet, a quiet dedicated workspace, and a quality headset
Full-time availability Monday through Friday aligned to US business hours
Ability to work in a HIPAA-compliant environment