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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound calling and appointment setting, with a strong ability to qualify prospects and manage scheduling effectively. Proficient in using CRM systems to log interactions and outcomes while maintaining clear communication in English.
Highest-signal resume keywords
Outbound Calling ExperienceAppointment SettingCRM ProficiencyClear Spoken EnglishUK B2B/B2C Calling Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound CallingAppointment SettingCRM UsageTelesalesQualifying Prospects
Soft Skills
Clear CommunicationConfidenceReliability
Tools & Technologies
DiallerCalendly
Industry Keywords
B2BB2CUK Hours
About the role
Key responsibilities & impact- Make outbound calls to warm and cold leads
- Qualify prospects with a short set of questions
- Book appointments into the sales team's calendars
- Send confirmations and reminders to reduce no-shows
- Log every call and outcome in the CRM
- Own the sales team's diary and book qualified appointments by phone
- Join the client's existing team from day one
- Report to a named manager in the UK
- Attend regular check-ins over video call and work toward clear daily targets
Requirements
What you’ll need- At least 6 months in outbound calling, appointment setting or telesales
- Comfort making a high volume of calls each day
- Experience with a CRM or dialler
- Clear, confident spoken English
- Reliable home internet and a headset
- UK B2B or B2C calling experience (nice to have)
- Familiarity with Calendly or similar booking tools (nice to have)
- Ability to work UK hours, 09:00–17:00 UK (11:00–19:00 SAST), Monday to Friday
Benefits
Comp & perks- 100% remote: work from home anywhere in South Africa
- Fixed UK hours with weekends off
- Long-term, full-time role with a UK employer
- Support from the Remote Recruitment team from application through onboarding
- Hands-on experience with UK clients and systems