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Remote Recruitment

Client Services Administrator

Remote Recruitment

. Respond to client emails and calls promptly and professionally .

Posted 10/2/2026full-timeRemote • South AfricaMid-LevelSenior💰 ZAR 29,000 - ZAR 32,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, including effective communication, organization, and follow-through. Proficient in using CRM systems to manage client records and support requests efficiently.

Highest-signal resume keywords
Client-Facing AdministrationCRM ProficiencyExcellent Written EnglishStrong OrganisationProfessional Services Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Record ManagementBasic Reporting in Excel
Soft Skills
Calm MannerPolite Communication
Tools & Technologies
HubSpotSalesforceZendeskFreshdesk
Industry Keywords
Professional Services

About the role

Key responsibilities & impact
  • Respond to client emails and calls promptly and professionally
  • Set up and maintain client records in the CRM
  • Prepare documents, quotes and renewals
  • Coordinate with internal teams to resolve client issues
  • Track requests so nothing is left waiting
  • Serve as the day-to-day contact for a UK firm's clients
  • Own client requests, paperwork and follow-up from start to finish
  • Work independently while participating in regular team check-ins

Requirements

What you’ll need
  • Experience in a client-facing admin or account support role
  • Confident with a CRM such as HubSpot or Salesforce
  • Excellent written English
  • Strong organisation and follow-through
  • Calm, polite manner with clients
  • Experience in professional services (nice to have)
  • Zendesk or Freshdesk familiarity (nice to have)
  • Basic reporting in Excel (nice to have)

Benefits

Comp & perks
  • 100% remote, working UK hours
  • Long-term role with a UK employer
  • Ongoing support from Remote Recruitment
  • Clear onboarding
  • Supportive remote team with regular check-ins, clear priorities and the tools needed from day one