Commercial Operations Manager

Remote Recruitment

. Own the weekly commercial report covering registrations, show rate, event conversion, programme conversion, average order value and refunds .

Posted 9/15/2026full-timeRemote • South AfricaJuniorMid-Level💰 ZAR 60,000 - ZAR 70,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales teams and driving revenue through effective commission structures and performance metrics. Proficient in CRM management and reporting, with a strong focus on profit and campaign analysis.

Highest-signal resume keywords

CRM ManagementSales Team ManagementProfit AnalysisCommission Structure DesignEvent Conversion Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Profit AnalysisEvent ConversionCost Per AcquisitionRevenue Per LeadCommission Structure DesignWebinar Funnel ManagementSales Pipeline ManagementPerformance Metrics TrackingBusiness Acquisition ExposureOnboarding Experience

Soft Skills

LeadershipTeam ManagementCommunicationAnalytical ThinkingProblem Solving

Tools & Technologies

GoHighLevelKeapHubSpotCRM SystemsCall Recording Systems

Industry Keywords

Coaching BusinessTraining BusinessEvents BusinessMembership BusinessHigh Ticket Programme

About the role

Key responsibilities & impact

Own the weekly commercial report covering registrations, show rate, event conversion, programme conversion, average order value and refunds
Track profit per campaign and per event, including cost per acquisition against revenue per client
Manage a small remote sales team, including daily activity and pipeline discipline
Reactivate the existing member base into newer products and programmes
Design commission and bonus structures so performance costs less than it produces
Own the CRM, call recording and reporting systems

Requirements

What you’ll need

Two years or more inside a coaching, training, events or membership business, with hands on experience of a webinar to event to high ticket programme funnel
Evidence of being measured on money: margin, profit, revenue per lead or cost per acquisition, with numbers you can quote
A documented example of taking a business, a programme or a person from a standing start to a real result, with the figures to prove it
Experience managing sellers, including holding people to daily numbers, and experience building or fixing a commission structure
Experience owning a CRM end to end including the reporting, such as GoHighLevel, Keap or HubSpot
Exposure to business acquisition, mergers and acquisitions, or business brokerage (nice to have)
Recruitment and onboarding experience (nice to have)
Familiarity with AI tools in a commercial role (nice to have)

Benefits

Comp & perks

Full time and long term
100% remote from South Africa
UK business hours (09:00 to 17:00 UK)
Direct access to a founder who decides quickly
Two interviews, and a decision in the same week