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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inbound sales processes, effectively converting enquiries into orders while maintaining accurate CRM records. Possesses strong communication skills in English, both verbal and written, to engage with customers and understand their needs.
Highest-signal resume keywords
Inbound Sales ExperienceCRM ProficiencySales Target AchievementClear Communication SkillsUpselling and Cross-Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConversionOrder ProcessingCustomer Needs AssessmentLive Chat SellingTelesales
Soft Skills
ConfidenceReliability
Tools & Technologies
HubSpotSalesforcePipedrive
Industry Keywords
B2B SalesUK Consumer Sales
About the role
Key responsibilities & impact- Answer inbound sales calls, emails and chat enquiries
- Recommend products that fit and explain pricing clearly
- Convert enquiries into orders and process them accurately
- Spot upsell and cross-sell opportunities
- Keep the CRM up to date and follow up on open quotes
- Own inbound sales enquiries from the first call through to a closed order
- Understand customer needs and turn enquiries into orders
- Join the client's existing team with a named UK manager, regular video check-ins and clear goals
- Work Monday to Friday during UK hours, 09:00–17:00 UK (11:00–19:00 SAST)
Requirements
What you’ll need- At least 1 year in inbound sales, telesales or a sales-focused contact centre
- Track record of hitting conversion or sales targets
- Experience with a CRM such as HubSpot, Salesforce or Pipedrive
- Confident, clear English on the phone and in writing
- Reliable home internet and a quiet workspace for UK hours
- UK consumer or B2B sales experience (nice to have)
- Experience selling over live chat (nice to have)
Benefits
Comp & perks- 100% remote: work from home anywhere in South Africa
- Fixed UK hours with weekends off
- Long-term, full-time role with a UK employer
- Support from the Remote Recruitment team from application through onboarding
- Hands-on experience with UK clients and systems