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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner management, including performance tracking, SLA adherence, and relationship building. Proficient in using project management tools and strong in data analysis to drive measurable improvements in partner performance.
Highest-signal resume keywords
Vendor ManagementPerformance ImprovementSLA AdherenceProject Management ToolsEOR Models
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner ManagementKPI TrackingData AnalysisSpreadsheet SkillsContract Management
Soft Skills
Relationship BuildingOrganizational SkillsAccountabilityCommunication Skills
Tools & Technologies
Project Management Tools
Industry Keywords
EORGlobal PayrollHR ServicesVendor SourcingPerformance Reviews
About the role
Key responsibilities & impact- Own a portfolio of EOR partners across multiple regions
- Serve as the main point of contact and build partner relationships
- Run regular performance reviews, including QBRs
- Define, track, and report partner KPIs and SLA adherence
- Identify underperformance and drive improvement plans
- Recommend partner replacement when needed with Vendor Sourcing
- Manage partner escalations from logging through root-cause analysis to resolution
- Maintain partner contracts, pricing terms, and SLAs
- Support renewals and pricing renegotiations using benchmarks and performance data
- Create partnership-management playbooks, trackers, and reporting
- Establish handoffs from Vendor Sourcing for newly onboarded partners
- Contribute to country guides, partner FAQs, and process documentation
- Collaborate with Payroll, Legal, Compliance, Finance, Employee Experience, Customer Success, and Vendor Sourcing
- Report to the Global Payroll Manager
Requirements
What you’ll need- 4–6 years in vendor or partner management, account management, or operations, ideally within EOR, global payroll, or HR services
- Solid understanding of EOR models and in-country partners
- Track record of managing external partners against SLAs and driving measurable performance improvement
- Strong spreadsheet and reporting skills
- Experience with project management tools
- Highly organised and able to manage many partners and countries simultaneously in a remote setup
- Strong written and spoken English
- Ability to hold partners accountable while maintaining relationships
- Startup or high-growth experience, especially in the EOR space (nice to have)
- Experience leading or building a small team (nice to have)
Benefits
Comp & perks- Own a 160+ country partner network that sits at the core of how we deliver for clients
- Build a function from the ground up, with a clear path to leading the team as it grows
- Profitable, and still scaling fast; reached profitability in 2025 and raised a $17.4M Series B
- Remote-first; work from anywhere
- Inclusion-focused workplace valuing different perspectives and authentic self-expression