Sales Operations Manager

Renalogic

. Own day-to-day administration and quality of commercial data in Zoho CRM, including accounts, contacts, leads, opportunities, and account ownership .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial data within Zoho CRM, ensuring data accuracy and integrity while providing insightful analysis and reporting to support sales operations. Proficient in cross-departmental collaboration to enhance processes and drive performance improvements.

Highest-signal resume keywords

Zoho CRM ExperienceSales Operations ManagementData Analysis and ReportingStrong Excel SkillsCross-Departmental Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementSales ForecastingPipeline ReportingProcess ImprovementTrend Analysis

Soft Skills

Strong Communication SkillsAttention to DetailProblem-SolvingTime ManagementAdaptability

Tools & Technologies

Zoho CRMMicrosoft ExcelMicrosoft PowerPointMicrosoft Word

Industry Keywords

Sales OperationsCommercial DataSelf-Funded Health PlansSales Process DocumentationLead Conversion

About the role

Key responsibilities & impact

Own day-to-day administration and quality of commercial data in Zoho CRM, including accounts, contacts, leads, opportunities, and account ownership
Establish and maintain standards for required fields, opportunity stages, deal updates, account hierarchy, and pipeline hygiene
Identify stale, incomplete, or inconsistent records and coordinate resolution
Coordinate with Sales, Marketing, Finance, and client-facing teams to ensure accurate commercial data across handoffs and reporting
Coordinate commercial forecasting by collecting inputs, maintaining underlying data, consolidating results, and reporting changes against prior forecasts and actual performance
Provide field-sales pipeline and forecast reporting to the SVP of Sales and consolidated commercial forecast information to the Chief Growth Officer
Build and maintain dashboards and recurring reports on pipeline health, sales production, conversion, account activity, and commercial performance
Analyze results by territory, seller, channel, partner, and product to identify trends, gaps, and opportunities
Support commercial planning and budgeting with accurate data, clear assumptions, and timely reporting
Document, administer, and improve sales processes, including lead assignment, opportunity management, proposal and RFP coordination, and sales-to-implementation handoffs
Partner with the SVP of Sales on sales initiatives, pipeline reviews, and team workflows
Maintain approved territory, account, lead, and quota assignment records
Provide analysis for leadership decisions about coverage and resource allocation
Work with Marketing to track lead sources, campaign results, and qualified-lead conversion
Coordinate with Finance and HR on sales incentive data, calculations, reporting, and approved plan changes
Partner with IT and stakeholders to improve sales technology and implement approved changes
Ensure commercial policies and procedures are documented, accessible, and current
Report to the Chief Growth Officer and work closely with the SVP of Sales

Requirements

What you’ll need

B.A./B.S. in a related field or equivalent experience
At least five years’ experience successfully completing and owning sales operations tasks and responsibilities
At least three years’ direct experience working within a CRM to create reporting, analyze trends, and design/implement process change
Strong Excel skills and proficiency with PowerPoint, Word, and other Microsoft applications
Strong analytical skills and ability to communicate findings clearly to sales leaders and stakeholders
Experience working across departments to improve processes and resolve data issues
Strong working knowledge of self-funded health plans strongly preferred
Zoho CRM experience or certifications strongly preferred
Reliable power and secured internet that runs at 11 mbps or more
A designated, private area to conduct work with minimal interruptions is required
Ability to work independently, manage competing deadlines, and navigate change
Strong written and verbal communication skills, attention to detail, and sound judgment
Ability and willingness to travel multiple times a year, including overnight stays for corporate gatherings, conferences, and health fairs
Ability to attend and professionally engage in video meetings with employees and clients
Ability to overcome obstacles with a ‘yes if...’ approach
Ability to effectively balance competing deadlines without losing focus on the bigger picture
Legally authorized to work in the United States without sponsorship
Must successfully pass a background and reference check prior to starting

Benefits

Comp & perks

Annual bonus contingent upon company performance
Merit increases contingent upon company performance
Generous paid time off
Paid holidays
Comprehensive health benefits plan with a portion of premiums covered by the company
Medical, dental, and vision benefits
Optional employee benefits
401k with employer match
Fully remote work
Flexibility to work with colleagues and partners across US time zones