Inside Sales Center Agent

Renewal by Andersen

. Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries .

Posted 11/5/2026full-timeRemote • Florida • United StatesJunior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to effectively engage with homeowners to maximize appointment scheduling. Proficient in utilizing technology for communication and record-keeping while maintaining professionalism in all interactions.

Highest-signal resume keywords

Sales And Marketing ExperienceCustomer Service ExperienceProfessional Phone EtiquetteAppointment Setting ExperienceProficient Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationNote RecordingTyping Speed Of 30 Words Per MinuteAppointment SchedulingIssue Resolution

Soft Skills

Excellent CommunicationUrgency In Problem SolvingCollaboration

Tools & Technologies

Dual Computer Screens

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

Home ImprovementE-VerifyCustomer InquiriesProspective Homeowners

About the role

Key responsibilities & impact

Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
Record detailed notes for each homeowner interaction proficiently and accurately
Qualify incoming leads while generating interest in products and services
Schedule in-home sales consultant appointments and collaborate with the team as needed
Provide excellent customer service and resolve issues with urgency and professionalism
Identify, engage, and create opportunities with prospective homeowners across multiple markets
Maximize conversion of incoming calls, leads, and inquiries into scheduled appointments

Requirements

What you’ll need

High School Diploma or Equivalent
At least 1yr of Sales & Marketing Experience
At least 1yr of Customer Service & Professional Phone Etiquette Experience
Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
Must have reliable transportation
Must be comfortable utilizing dual computer screens
Must be proficient with computers and able to type at least thirty words per minute
Must be willing to undergo a criminal background check
This Company Participates in E-Verify

Benefits

Comp & perks

Paid time off
Six paid holidays
Medical insurance
Dental insurance
Vision insurance
Life insurance
Paid training
Performance bonus
Paid weekly
Opportunities for career growth and promotion from within