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Sales Support Engineer
RENK Group. Support Sales Engineers throughout the complete sales process by preparing quotations, coordinating technical information, and ensuring timely follow-up .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical understanding in Mechanical Engineering or related fields, combined with commercial awareness and customer-oriented service. Proficient in coordinating projects, managing customer communications, and providing technical support while ensuring operational efficiency.
Highest-signal resume keywords
Bachelor's Degree In Mechanical EngineeringFluent In Dutch And EnglishExperience In Maritime EngineeringStrong Interpersonal And Communication SkillsExperience With ERP Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportQuotation PreparationCommercial Proposal DevelopmentOrder CoordinationSupplier Performance MonitoringProject ManagementScope DefinitionSales PlanningCustomer Claims CoordinationWarranty Case Management
Soft Skills
Customer-Oriented MindsetProactive AttitudeSolution-Oriented ApproachAbility To Coordinate Multiple ProjectsStrong Communication Skills
Tools & Technologies
ERP SystemsMicrosoft Office
Industry Keywords
Maritime SectorMechanical EngineeringIndustrial Service SectorCommercial ProcessesOperational Efficiency
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support Sales Engineers throughout the complete sales process by preparing quotations, coordinating technical information, and ensuring timely follow-up
- Serve as the primary customer contact for quotations, orders, delivery status, and after-sales support
- Analyse customer requests, define required scope, and prepare value-based commercial proposals
- Determine required scope for spare parts and field service activities and coordinate with engineering and service departments
- Request and evaluate supplier quotations, prepare purchase orders, and monitor supplier performance and deliveries
- Coordinate orders from confirmation through purchasing, logistics, delivery, invoicing, and project closure
- Keep customers informed about order progress, delivery schedules, shipping documentation, and project status
- Provide first-line technical support for products, spare parts, and service activities, escalating complex issues when required
- Coordinate customer claims and warranty cases with suppliers and internal stakeholders
- Maintain customer records, order backlog, sales planning tools, and commercial forecasts
- Contribute to improving commercial processes, customer satisfaction, and operational efficiency
- Report directly to the Managing Director of RENK Benelux and collaborate with the global RENK Marine sales and service organization
Requirements
What you’ll need- Bachelor's degree or equivalent working and thinking level in Mechanical Engineering, Maritime Engineering, Mechatronics, or another relevant technical discipline
- Strong technical understanding combined with commercial awareness and a customer-oriented mindset
- Fluent in Dutch and English, both written and spoken
- Experience in the maritime, mechanical engineering, or industrial service sector is preferred
- Ability to coordinate multiple projects simultaneously while maintaining accuracy and meeting deadlines
- Strong interpersonal and communication skills with a proactive and solution-oriented attitude
- Experience working with ERP systems and Microsoft Office is considered an advantage
Benefits
Comp & perks- More than competitive fixed monthly salary
- 38 days of annual leave
- PMT pension
- Professional development through internal and external training courses within the RENK Group
- Career development opportunities within the international RENK Group
- Small, professional and collaborative team environment
- International working environment