Medical Administrator

Rentokil Initial

. Deal with disputes, validate data, and resolve issues in line with the dispute management process .

Posted 10/17/2026full-timeDudley • United KingdomMid-LevelSenior💰 £24,991 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit control and customer service, with strong capabilities in managing purchase orders, resolving disputes, and maintaining effective communication with stakeholders. Proficient in handling high-volume inbound calls while ensuring adherence to tight deadlines and organizational standards.

Highest-signal resume keywords

Credit Control ExperienceHigh-Volume Inbound Call ManagementCustomer Service Environment ExperienceMS Office ProficiencyCredit Management System Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ControlDispute ManagementPurchase Order ManagementData ValidationIssue Resolution

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationGood Organisational SkillsRelationship Building

Tools & Technologies

MS OfficeCredit Management System

Industry Keywords

Customer ServiceInbound CallsProcess GapsCredit NotesAd Hoc Administration

About the role

Key responsibilities & impact

Deal with disputes, validate data, and resolve issues in line with the dispute management process
Provide a high level of customer service for complaints linked to accounts
Manage Purchase Orders and raise credit notes
Control and monitor daily query levels
Highlight and escalate process gaps
Handle inbound calls
Develop good relationships with internal stakeholders
Perform other ad hoc administration duties

Requirements

What you’ll need

Experience in credit control
Experience dealing with high-volume inbound calls
Experience working within a customer service environment
Ability to work to tight deadlines
Excellent IT skills including MS Office
Excellent written and verbal communication skills
Good organisational skills
Experience working with a credit management system would be an advantage

Benefits

Comp & perks

Discount scheme
Bonus and commission schemes
Relocation package of up to £5,000 for moves from more than 2 hours away
Industry-leading training
Salary grading system linked to performance
Opportunity to contribute to a Private Healthcare scheme
Company pension scheme
Discounts and cashback offers from over 3,000 retailers with RI Rewards
Leads Commission scheme
Employee Assistance Programme (EAP), free 24/7 access for you, your family, and friends
Refer a Friend scheme with earnings of up to £1,000