Service Team Leader

Rentokil Initial

. Lead approximately 15 field technicians and provide day-to-day guidance and support .

Posted 10/22/2026full-timeRemote • New ZealandSenior💰 NZ$70,000 - NZ$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in guiding field technicians, ensuring service quality, and fostering team development. Proficient in operational coordination, scheduling, and maintaining health and safety standards.

Highest-signal resume keywords

Team LeadershipService Quality MonitoringOperational CoordinationStrong Communication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CoachingProblem-SolvingOrganizational SkillsCustomer InteractionTeam Building

Certifications & Qualifications

Full Class 1 NZ Driver’s Licence

Industry Keywords

Service EnvironmentOperations EnvironmentHealth and Safety StandardsField TechniciansPerformance Improvement

About the role

Key responsibilities & impact

Lead approximately 15 field technicians and provide day-to-day guidance and support
Coach and develop team members to improve performance and confidence
Monitor service quality and resolve issues when needed
Work closely with customers to ensure consistent, reliable service delivery
Support scheduling, resource planning, and operational coordination
Ensure health and safety standards are followed across all sites
Assist with reporting and contribute to ongoing service improvements
Travel occasionally to the Bay of Plenty regions

Requirements

What you’ll need

Around 2–4 years’ experience in a team leader or supervisor role (service or operations environment preferred)
Hands-on, team-focused leadership approach
Strong communication skills and a practical, solutions-focused mindset
Confidence handling day-to-day people matters and customer interactions
Good organisation and time management skills in a fast-paced environment
Genuine interest in developing people and building team culture
Full Class 1 NZ driver’s licence with a clean record
Permanent full working rights in New Zealand
Preferred applicants will undergo standard pre-employment checks, including medical assessments, reference checks, and criminal history verification

Benefits

Comp & perks

Company vehicle provided for occasional travel to the Bay of Plenty regions
Supportive environment to refine operational capabilities and expand people management expertise
Opportunity to grow leadership capability with support
Varied, fast-paced work
Stable role with a manageable team size