Telephone Sales Representative

Rentokil Initial

. Manage a high volume of phone and email communication, building strong relationships with customer accounts .

Posted 11/10/2026full-timeAuckland • New ZealandMid-LevelSenior💰 NZ$60,000 - NZ$64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on relationship building and effective communication. Capable of managing multiple priorities while ensuring consistent service delivery and inventory management.

Highest-signal resume keywords

Call Centre Customer Service SkillsTelesales ExperienceRelationship BuildingAttention To DetailProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Interpersonal SkillsAbility To Manage Competing Priorities

Industry Keywords

Customer AdministrationSales OpportunitiesHygiene ConsumablesOffice SuppliesFacility Management

About the role

Key responsibilities & impact

Manage a high volume of phone and email communication, building strong relationships with customer accounts
Provide customer service on inbound calls and proactively identify sales opportunities through outbound campaigns
Manage day-to-day customer administration requirements and resolve customer issues
Plan and organise work to respond and adapt to customer requests quickly and effectively
Drive consistent service delivery performance
Sell daily hygiene consumables and essential office supplies to business clients across Auckland and New Zealand
Help clients maintain inventory, prevent stockouts, and achieve seamless facility management

Requirements

What you’ll need

Demonstrable and proven call centre/telesales customer service skills
Ability to build long-term internal and external relationships
Excellent interpersonal skills
Attention to detail and problem-solving skills
Ability to manage multiple and competing priorities
Permanent full working rights in New Zealand
Preferred applicants will undergo standard pre-employment checks, including medical assessments, reference checks, and criminal history verification

Benefits

Comp & perks

Up to 2 days working from home once you’re up to speed
Work-life balance while being part of a respected and stable brand
Comprehensive training in our products, services and safety practices