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Field Service Supervisor
Rentokil Pest Control North America. Direct, monitor, and motivate service professionals to provide quality customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pest management service protocols and compliance standards while effectively coaching and mentoring service professionals in the field. Capable of operating commercial vehicles safely and adhering to environmental and safety regulations.
Highest-signal resume keywords
Pest Management ExperienceCoaching And Mentoring SkillsCompliance InspectionVehicle OperationSafety Protocol Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pest ManagementQuality AuditsReport WritingSafety Rule InterpretationPhysical Fitness
Soft Skills
Effective CommunicationTeaching SkillsMotivational Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Pest ControlRodent ManagementService ProtocolsPPE RequirementsEnvironmental Conditions
About the role
Key responsibilities & impact- Direct, monitor, and motivate service professionals to provide quality customer service
- Provide continuous, up-to-date in-field training and coaching
- Inspect pest management work for compliance with company standards
- Conduct random quality audits of accounts in accordance with branch goals
- Service pest routes when necessary
- Spend at least 90% of the time in the field with service professionals
- Perform required lifting, climbing, balancing, crouching, pushing, pulling, reaching, sensory, communication, vehicle-operation, and hand-tool activities
- Work indoors and outdoors in potentially hazardous conditions, including chemical exposure, extreme temperatures, animals, insects, confined spaces, and PPE requirements
Requirements
What you’ll need- High school diploma or GED
- 1–2 years of industry experience required
- Ability to read and interpret safety rules, operating manuals, and procedural manuals
- Basic communication skills
- Ability to write routine reports
- Effective coaching, teaching, and mentoring skills
- Knowledge of service protocols and application requirements for commercial pest and rodent management
- Ability to operate a commercial company-assigned vehicle in accordance with state laws and company safety standards
- Ability to meet the stated physical, visual, environmental, and PPE-related working conditions
- 2-year degree preferred but not required
- 3+ years of industry experience preferred
- Advanced verbal communication skills preferred
Benefits
Comp & perks- Benefits start Day 1 for Full-Time Colleagues with no waiting period
- Professional and personal growth opportunities
- Training and development programs
- Tuition reimbursement benefits for full-time colleagues
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Health, safety, and flexibility-focused workplace
- Performance incentives may be offered