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IT Infrastructure Engineer
Rentokil Pest Control North America. Manage global IT infrastructure services supporting business services and provide global infrastructure operations support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global IT infrastructure services, with a strong focus on incident management, system configuration, and performance monitoring. Proficient in utilizing various technologies such as VMware, Windows Server, and Cisco for effective infrastructure operations.
Highest-signal resume keywords
Infrastructure ManagementIncident ManagementVMware vSphereWindows ServerCisco Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure OperationsIncident AnalysisSystem ConfigurationPerformance MonitoringStorage ManagementNetwork ConfigurationBackup and Restore ProceduresHardware InstallationSoftware MaintenanceProblem Resolution
Soft Skills
Analytical Problem SolvingAttention to Detail
Tools & Technologies
ServiceNowVMware vSANVeeamZertoCitrix XenAppSD-WANAruba Networks
Industry Keywords
IT InfrastructureGlobal OperationsMedium to Large Scale EnvironmentITSM Framework
Tech Stack
Tools & technologiesCitrixFirewallsITSMLinuxServiceNowVMware
About the role
Key responsibilities & impact- Manage global IT infrastructure services supporting business services and provide global infrastructure operations support
- Analyze, investigate and resolve global infrastructure incidents and problems within the Rentokil Initial ITSM Framework
- Operate and manage storage and VMware virtual infrastructure supporting hosted services
- Monitor the infrastructure estate and take proactive measures to ensure high availability
- Carry out incident management using ServiceNow
- Install and remove hardware and software and document results
- Investigate hardware and software installation problems and faults
- Use system management software to collect performance statistics and perform system software maintenance
- Carry out network configuration, installation and maintenance procedures
- Collect and report network load and performance statistics
- Contribute to maintenance and installation work
- Perform scheduled backups and restores and track offsite storage
- Configure and maintain storage allocation and storage systems
- Identify operational problems and contribute to their resolution
Requirements
What you’ll need- Passion for world class infrastructure technology operations
- Excellent analytical problem solving abilities
- Experience monitoring a medium to large scale infrastructure environment
- Ability to install, configure and maintain infrastructure systems and solutions to specification
- Excellent attention to detail
- Basic knowledge of VMware vSphere
- Basic knowledge of vSAN
- Basic knowledge of Veeam and Zerto
- Basic knowledge of Windows Server and Linux Red Hat
- Basic knowledge of Citrix XenApp
- Basic knowledge of Cisco Technologies, including Switches, Firewalls or Routers
- Basic knowledge of SD-WAN
- Basic knowledge of Aruba Networks
Benefits
Comp & perks- Benefits start Day 1 for Full-Time Colleagues - No Waiting Period
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
- Performance incentives offered in many roles