Operations Manager

Rentokil Pest Control North America

. Train, lead, and develop a team of specialists .

Posted 9/24/2026full-timeFresno • California • United StatesMid-LevelSenior💰 $62,700 - $101,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in training and developing teams while achieving sales and revenue goals. Proficient in managing operations, client care, and financial performance in a service-oriented environment.

Highest-signal resume keywords

Team LeadershipSales and Revenue ManagementClient Service ExcellenceTraining and MentoringOperational Efficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Performance ManagementClient Quality-Control AuditsRoute ManagementReport SubmissionConflict Resolution

Soft Skills

Excellent Communication SkillsCoaching SkillsFlexibilityProblem-Solving

Certifications & Qualifications

Valid Driver's LicenseLicenses/Certificates as Required by Regulations

Industry Keywords

Customer ServiceService EnvironmentClient LoyaltyRetentionOperational Management

About the role

Key responsibilities & impact

Train, lead, and develop a team of specialists
Achieve sales and revenue goals, client loyalty, and retention
Ensure exceptional service to clients
Manage daily operations of specialists
Provide direction to staff on operations, service, and client care
Manage basic financial performance, including revenue growth and expense control
Travel daily throughout the territory to visit clients and assist specialists
Partner closely with the sales team on business development
Monitor and adjust scheduled appointments for operational efficiency
Manage field routing
Conduct client quality-control audits
Manage accounts
Submit weekly, monthly, and yearly reports as required

Requirements

What you’ll need

Bachelor’s degree preferred but not required
3–5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Excellent verbal and written communication skills
Previous experience in a route-oriented, service environment is a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Valid driver’s license from state of residence
Ability to work a flexible schedule, including early mornings and weekends when needed
Ability to safely operate a vehicle on public streets
Ability to resolve conflicts and disputes in a non-violent and non-disruptive manner
Ability to work with regulated chemicals and access company and customer records, including personally identifiable and financial information

Benefits

Comp & perks

Benefits start Day 1 for Full-Time Colleagues
Professional and personal growth opportunities
Multiple avenues to grow your career
Training and development programs
Tuition reimbursement benefits for full-time colleagues
Medical, dental, vision, disability, and life insurance
401(k) retirement plan with company-matching contributions
Vacation days and sick days
Company-paid holidays and floating holidays
Health, safety, and flexibility prioritized
Performance incentives offered for many roles
Competitive pay
Promotion-from-within opportunities