Rentsync

DevOps Engineer

• Act as first responder for production alerts and incidents across services, from triage through resolution
• Diagnose and fix issues directly in AWS and Kubernetes, including failing pods, resource exhaustion, bad deployments, networking/DNS, database, and cache problems
• Roll back, scale, reconfigure, or patch infrastructure to restore service quickly
• Escalate to development teams only when a code change is needed, providing a clear diagnosis
• Own PagerDuty setup and business-hours incident response while reducing MTTD and MTTR
• Run blameless post-mortems and drive technical follow-up work
• Automate runbooks and repetitive operational work, including AI-assisted triage, investigation, and remediation
• Build and maintain monitoring for Kubernetes workloads and services using Prometheus/Mimir, Loki, Tempo, Grafana, and OpenTelemetry
• Monitor production releases and identify regressions in latency, errors, or resource usage
• Create and maintain synthetic checks, smoke tests, health checks, and load/performance tests
• Partner with engineering teams on performance and reliability issues and define SLOs, SLIs, and error budgets
• Harden the platform through Terraform changes, Kubernetes resource tuning, autoscaling, CI/CD checks, secrets, and IAM improvements
• Maintain service documentation and architecture decisions

Site Reliability Engineer