Loan Accounting Specialist

Reprise Financial

. Research, process, and post incoming customer or third-party payments .

Posted 10/23/2026full-timeIrving • Texas • United StatesJunior💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical capabilities and excellent communication skills while managing customer payments and resolving disputes. Proficient in maintaining accurate records and ensuring compliance with financial policies in a fast-paced environment.

Highest-signal resume keywords

Financial Services ExperienceMicrosoft Excel ProficiencyCustomer Service SkillsAnalytical CapabilitiesOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingCash AdjustmentsBatch Cycle EntriesPayment Dispute ResolutionRefund ReviewDocumentation UpdateOperational Efficiency ImprovementRecord KeepingNSF Transaction ProcessingContract Management

Soft Skills

Excellent CommunicationProblem-Solving SkillsTeam PlayerProfessional DemeanorAbility to Work Under Pressure

Tools & Technologies

Microsoft OfficePC ApplicationsShaw Retail System

Industry Keywords

Financial ServicesCustomer PaymentsOperational ComplianceMonetary TransactionsFast-Paced Environment

About the role

Key responsibilities & impact

Research, process, and post incoming customer or third-party payments
Apply proper treatment to reverse and reapply cash and non-cash adjustments according to departmental business rules
Prepare daily monetary upload transactions through batch cycle entries while maintaining records, files, and controls
Supply payment histories, contract copies, payoff quotes, and paid-in-full letters to external customers upon request
Evaluate bank returns and process NSF transactions, stop payments, and closed accounts
Research and resolve payment disputes involving missing, misapplied, unauthorized, and overpayments
Update systems with documentation for research, tracking, reconciliation, and repository purposes
Review customer refunds for accurate accounting and policy compliance
Communicate explanations and recommendations to management to minimize redundancies, streamline processes, and improve operational efficiency
Respond to customer and internal department inquiries within SLAs
Promote a cooperative and productive work environment
Support other departments as needed

Requirements

What you’ll need

1-2 years or more experience in financial services or similar industry
2 years system knowledge working within Shaw Retail preferred
Ability to demonstrate analytical capabilities
Excellent communication, organizational, and problem-solving skills
Basic knowledge of PC applications including Microsoft Office
Intermediate operational experience of Microsoft Excel
Experience working on multiple concurrent tasks while meeting rigorous deadlines
Clear and professional verbal communication skills
Extremely strong customer service skills
Ability to work well with all levels of management and personnel, verbally and in writing
Ability to maintain confidentiality and professional demeanor with internal and external customers
Team player able to perform effectively in a fast-paced environment
Must be based onsite in Irving, Texas
Ability to work Monday-Friday, 7:30 AM-4:00 PM, with additional hours during month-end close as needed

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Health Savings Account (HSA) contributions
Employee Assistance Program (EAP)
401(k) program with Safe Harbor Match (100% of the first 3% and 50% of the next 2%)
Accrued time off
Company holidays
Sick time
3 floating holidays
12-week Paid Parental Leave
Variable annual bonus based on company and individual performance
Robust tech package