Application Administrator

Republic Services

. Configure and support complex software application issues experienced by end users.

Posted 10/1/2026full-timeRemote • United StatesJuniorMid-Level💰 $75,100 - $103,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and resolving complex software application issues while providing high-quality end-user support. Proficient in business systems analysis, SQL, and effective communication with IT and business stakeholders.

Highest-signal resume keywords

Business Systems AnalysisStructured Query Language (SQL)End User Application SupportProcess DocumentationTeam Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Systems AnalysisStructured Query Language (SQL)Application ConfigurationIncident TrackingProcess Flow Charting

Soft Skills

Effective CommunicationCoachingProblem Solving

Industry Keywords

End User SupportTechnical Issue ResolutionSoftware Application IssuesDocumentationOff-Shore Development

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Configure and support complex software application issues experienced by end users.
Serve as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects.
Diagnose and resolve complex software application issues escalated by other software application team members.
Provide accurate and effective solutions and consistently high-quality end-user support.
Engage IT and business resources to resolve technical issues and support business processes while updating users on resolution progress.
Coach and mentor newer or less experienced team members.
Perform IT-related activities for projects supporting company priorities.
Identify and recommend system modifications to reduce user issues.
Fully document issues and resolutions in the incident tracking system.
Apprise team, peers and management of new support issues.
Document processes and procedures for training IT teams and end users.
Perform other job-related duties as assigned.

Requirements

What you’ll need

2 years of business systems analytical experience, including the ability to flow chart processes.
2 years of experience with Structured Query Language (SQL).
Experience working with an off-shore development and QA team.
Experience writing reports, business correspondence and procedures manuals.
2–4 years of experience with administrating and supporting end user applications.
This position is not sponsorship eligible.

Benefits

Comp & perks

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)