Call Center Business Sales Rep

Republic Services

. Respond to inbound calls from business customers inquiring about Republic Services products and services .

Posted 11/6/2026full-timeRemote • United StatesJunior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while effectively addressing customer inquiries and needs. Proven ability to utilize sales tactics for customer acquisition and retention in a call center environment.

Highest-signal resume keywords

Bilingual Spanish FluencyCall Center ExperienceSales SupportCustomer Experience MetricsProblem Resolution Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales TacticsCustomer RetentionAccount ManagementSales Revenue MetricsTyping Skills

Soft Skills

Strong Work EthicSelf-StarterInterpersonal Communication SkillsResearch SkillsInvestigation Skills

Tools & Technologies

Internet Connection RequirementsVideo Conferencing Tools

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer LoyaltyCross-Sell OpportunitiesUp-Sell OpportunitiesContinuous Quality ImprovementInbound Calls

About the role

Key responsibilities & impact

Respond to inbound calls from business customers inquiring about Republic Services products and services
Build customer and brand loyalty by addressing inquiries and customer needs professionally
Create customized solutions to acquire new business using sales tactics, training, sales model, and mentoring
Promote products and services to existing customers for cross-sell and up-sell opportunities
Provide sales support to existing customers making account changes
Perform sales retention activities
Meet or exceed customer experience, sales activity, and sales revenue metrics
Call, connect, and interact with potential customers using verbal and written communication skills
Assist the residential-focused sales team as business needs arise
Maintain high quality, productivity, and efficiency consistent with continuous quality improvement
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or GED
Minimum of 1 year of experience in call center or sales environment
Spanish bilingual fluency, in a business environment
Self-starter and strong work ethic
Strong research, investigation and problem resolution skills
Strong verbal, written, typing and interpersonal communication skills
Availability to work any 40-hour work week schedule between 7:30am-7:00pm PST Monday through Friday
Work-from-home setup with employee-supplied internet, hard-wired internet connection, and distraction-free work environment
Internet requirements: ping/latency 100ms or less; download 50MBPS; upload 10MPBS; packet loss 0%
Cannot use mobile hotspot, tethering, or satellite ISP service
Must be on video in internal meetings and trainings

Benefits

Comp & perks

Monthly bonus potential
Paid training
Company-provided equipment
Thanksgiving, Christmas Day, and New Years Day are paid holidays
Comprehensive medical benefits coverage
Dental plans
Vision coverage
Health care and dependent care spending accounts
Short- and long-term disability
Life insurance
Accidental death & dismemberment insurance
Employee and Family Assistance Program (EAP)
Employee discount programs
401(k) plan with a generous company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO)