Collections Specialist

Republic Services

. Collect past due balances on assigned accounts while building lasting relationships with customers and internal parties.

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in collections management, focusing on high dollar accounts while maintaining strong customer relationships. Proficient in reconciling accounts, resolving disputes, and providing exceptional customer service.

Highest-signal resume keywords

Collections ExperienceHigh Dollar Accounts ManagementDays Sales Outstanding (DSO) MinimizationCustomer Relationship BuildingAccount Reconciliation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CollectionsAccount ReconciliationDispute ResolutionInvoice ManagementCredit Reporting

Soft Skills

Customer ServiceCommunicationProblem SolvingRelationship Management

Industry Keywords

Accounts ReceivableDelinquency ManagementCredit and Collection ActivityFinancial Reporting

About the role

Key responsibilities & impact

Collect past due balances on assigned accounts while building lasting relationships with customers and internal parties.
Minimize Days Sales Outstanding (DSO) and Over 90-day delinquencies for the Company.
Perform collection activities on invoices and recycle hauls for assigned accounts, including contacting customers and providers about outstanding balances.
Reconcile and research accounts internally and externally before collection activities.
Facilitate resolution of disputed balances by researching available information and communicating findings to invested parties.
Document actions taken on customer accounts to maintain collection event history.
Provide customer service to internal and external customers regarding collection status and information requests.
Prepare weekly follow-up reports on credit and collection activity.
Perform other job-related duties as assigned or apparent.

Requirements

What you’ll need

Experience collecting for high dollar accounts.
Minimum of 2 years of collections or relevant experience.
Must be available to work with Eastern Time Zone hours.
This position is not sponsorship eligible.

Benefits

Comp & perks

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)