Sales Effectiveness Analyst

Republic Services

. Create dashboards, analyze sales data and pipeline reports, and provide customer relationship management support .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Relationship Management (CRM) Administration, Sales Reporting, and data analysis to support strategic business decisions. Proficient in utilizing Salesforce, Microsoft Excel, and Power BI to enhance operational processes and drive continuous improvement.

Highest-signal resume keywords

Customer Relationship Management AdministrationSalesforce CertificationAgile Project Management MethodologiesData Analysis and ReportingBusiness Requirements Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingBusiness Systems AnalysisProcess ImprovementData VisualizationSales Pipeline ManagementRequirements ElicitationTechnical DocumentationOperational Process WorkflowsCRM Software CustomizationForecasting

Soft Skills

Strong Presentation SkillsTime ManagementWritten CommunicationVerbal CommunicationTeam Collaboration

Tools & Technologies

SalesforceMicrosoft ExcelPower BISharePointD365EQAIAESOP

Certifications & Qualifications

Salesforce CertificationProject Management Certification

Industry Keywords

Sales ProcessContinuous ImprovementComplianceCustomer TrendsStakeholder Communication

About the role

Key responsibilities & impact

Create dashboards, analyze sales data and pipeline reports, and provide customer relationship management support
Support innovation, process adoption, compliance, and continuous improvement in sales processes, tools, and technology
Review, organize, and create insights and business requirements supporting strategic and tactical business decisions
Partner with cross-functional teams on developments and enhancements to meet business and end-user needs
Review customer relationship management systems and programs to identify sales and customer trends
Provide sales reports and proactive analysis, including pipeline management, stack ranking, forecasts, and activity analysis
Support program and project delivery goals, deliverables, timeframes, and performance tracking
Communicate project status to stakeholders
Participate in developing training materials and user testing
Support delivery, launch, and execution strategies while monitoring results and recommending improvements
Participate in working sessions and routine meetings with program, project, sales, and IT leaders
Elicit requirements for customer relationship management reporting bugs and enhancements
Maintain bug and enhancement documentation and prioritization for monthly Sales/IT releases
Serve as a technical link between Salesforce and other customer relationship management systems and employees
Provide support and troubleshooting for customer relationship management systems and other programs
Perform other job-related duties as assigned

Requirements

What you’ll need

Minimum of 2 years of work experience with business systems, sales, or support roles
Experience in customer relationship management Administration and Sales Reporting
Salesforce or Project Management Certification
Experience developing business requirements to support customization of customer relationship management systems to enhance and improve operational process workflows
Experience utilizing Traditional and Agile Project Management methodologies
Proficient in customer relationship management, Microsoft Excel, Word, and PowerPoint
Proficiency in SharePoint, Power BI, D365, EQAI, AESOP, and other applications
Working knowledge of the sales process and experience with customer relationship management software
Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations
Ability to work within a team environment and handle multiple assignments simultaneously
Strong presentation, time management/organization, written and verbal communication skills
Excellent analytical capabilities and strong sales and industry acumen

Benefits

Comp & perks

Comprehensive medical benefits coverage, dental plans and vision coverage
Health care and dependent care spending accounts
Short- and long-term disability
Life insurance and accidental death & dismemberment insurance
Employee and Family Assistance Program (EAP)
Employee discount programs
Retirement plan with a generous company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO)