Bodily Injury Adjuster – Rental Vehicle Claims

Reserv Claims

. Manage a caseload of bodily injury claims from first notice through resolution, with early contact and a documented plan on every file .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing bodily injury claims, including detailed coverage analysis, negotiation, and compliance with regulatory requirements. Proficient in evaluating medical documentation and injury valuation while coordinating with various stakeholders.

Highest-signal resume keywords

Bodily Injury Claims ManagementNegotiation SkillsMedical TerminologyMedicare Section 111 ReportingActive Adjuster License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Coverage AnalysisLiability InvestigationClaims ValuationIndemnity Reserve ManagementSettlement Negotiation

Soft Skills

Attention to DetailCommunication SkillsProblem-Solving Skills

Certifications & Qualifications

AICCPCUAdjuster License

Industry Keywords

Bodily InjuryCommercial AutoRideshareMedical Records ReviewTelematics

About the role

Key responsibilities & impact

Manage a caseload of bodily injury claims from first notice through resolution, with early contact and a documented plan on every file
Perform detailed coverage analysis, risk shifting, and policy investigation
Investigate liability and coverage using rental agreements, police reports, statements, scene evidence and telematics where available
Obtain and review medical records, bills, imaging and wage documentation
Evaluate causation, treatment reasonableness and future care
Value claims using injury severity, jurisdiction, venue, comparative fault and verdict trends
Set and adjust indemnity and expense reserves promptly as facts develop
Negotiate settlements within authority and prepare authority requests with clear rationale for higher amounts
Identify early settlement opportunities and flag files at risk of litigation, attorney involvement or excess exposure
Coordinate with defense counsel, nurse case managers, investigators and SIU as needed
Handle Medicare Secondary Payer reporting, lien resolution and release documentation
Meet regulatory, carrier and program requirements and keep file notes current

Requirements

What you’ll need

Candidates must reside in an eligible U.S. state throughout employment
Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States
3–5 years of bodily injury claims experience, preferably commercial auto or rental/rideshare
Solid understanding of liability principles, medical terminology and injury valuation
Proven negotiation skills and ability to manage attorney-represented claimants
Knowledge of Medicare Section 111 reporting and lien handling
Bachelor’s degree preferred
AIC, CPCU or similar designation a plus
Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license
Willing to obtain any additional required licenses within 60 days, including state testing

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy
Generous family leave policy after 8 months of continuous work
100% remote (home-based) role
Apple laptop, large second monitor, and other quality-of-life equipment you may want