Claims Adjuster – Commercial Passenger

Reserv Claims

. Provide prompt, courteous, and high-quality service to all involved parties .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial transportation claims, including physical damage and total loss claims, while ensuring compliance with state and federal regulations. Proficient in analyzing claims data and collaborating cross-departmentally to enhance claims processes.

Highest-signal resume keywords

Commercial Transportation Claims Management1st And 3rd Party Claims HandlingActive Adjuster LicenseClaims Data AnalysisRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims ResolutionCoverage AnalysisReserve ManagementVendor ManagementDamage Assessment CoordinationSubrogation RecognitionSalvage OpportunitiesLoss-Of-Use ClaimsContinuous Improvement Input

Soft Skills

Customer ServiceCollaborationDecision MakingCommunicationProblem Solving

Certifications & Qualifications

Adjuster LicenseDesignated Home State License

Industry Keywords

Passenger Carrier OperationsLimousine ClaimsLivery ClaimsMotorcoach ClaimsCharter ClaimsState RegulationsFederal RegulationsPolicy ProvisionsStandard Operating ProceduresClaims Handling Experience

About the role

Key responsibilities & impact

Provide prompt, courteous, and high-quality service to all involved parties
Initiate investigations, respond to inquiries, and resolve claims
Gather necessary information from all parties to initiate claims
Explain policy, coverage, and the appropriate course of action
Manage an inventory of claims
Establish initial reserves for all potential exposures and adjust reserves throughout the life of the claim
Manage vendors
Coordinate assessment and settlement of damages to passenger transportation vehicles within approved payment authority
Coordinate heavy-duty and specialty appraisals, repair facilities, towing and recovery
Consider downtime and loss-of-use claims
Recognize recovery opportunities in subrogation and salvage, as well as total loss
Ensure compliance with state and federal regulations, policy provisions, and standard operating procedures
Provide input for continuous improvement of claim guidelines and processes
Collaborate cross-departmentally to proactively resolve claims

Requirements

What you’ll need

Candidates must reside in an eligible U.S. state throughout employment
Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States
Minimum of 5 years of experience on commercial transportation claims, ideally limousine, livery, motorcoach, charter, or other passenger carrier operations
Experience handling 1st and 3rd party physical damage/total loss claims
7 years of overall claims handling from different lines of business
Bachelor's degree; lack of one should not stop you from applying if you possess all the other qualifications
Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license
Obtain any additional required licenses within 60 days, including state testing
Knowledge of state and federal regulations, policy provisions, and standard operating procedures
Familiarity with passenger carrier operations and coverage considerations
Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
Ability to complete accurate and timely coverage analysis

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want