Claims Manager – Auto Property Damage

Reserv Claims

. Manage multiple teams of adjusters across different lines of business .

Posted 9/19/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in insurance claims management, particularly in auto and commercial transportation claims, with a strong focus on legal compliance, fraud mitigation, and process improvement. Proven ability to lead teams, manage performance, and foster a collaborative work environment while maintaining high standards of accuracy and integrity.

Highest-signal resume keywords

Insurance Claims ManagementFraud Mitigation StrategiesTeam LeadershipClaims Data AnalysisRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationClaims SettlementClaims RecoveryContract ReviewClaims ReportingData AnalysisProcess ImprovementPerformance ManagementBodily Injury Experience

Soft Skills

TeamworkProfessional DevelopmentCommunicationAttention to DetailIntegrity

Tools & Technologies

Claims SystemsData Analysis Tools

Certifications & Qualifications

CPCUAIC

Industry Keywords

InsuranceCommercial TransportationClaims ProcessLegal ComplianceRemote Management

About the role

Key responsibilities & impact

Manage multiple teams of adjusters across different lines of business
Achieve or exceed goals and overcome obstacles consistently
Implement and maintain best practices for claim intake, investigation, evaluation, settlement, and recovery
Monitor and analyze claims data to identify trends, patterns, and process-improvement opportunities
Align the team with client and customer expectations of the claims process
Serve as a resource for escalated claims
Ensure accuracy and adequacy of all aspects of claim reserving
Develop and implement strategies to mitigate fraudulent claims and ensure legal and regulatory compliance
Foster a positive work environment, promote teamwork, and encourage professional growth and development
Execute performance management; attract, hire, retain, and provide high-level training
Collaborate with Account Management, Compliance, and Claim Operations on complex or escalated claims issues
Maintain relationships with policyholders, agents, brokers, and legal representatives
Prepare and present claims reports, metrics, and analysis to clients and customers
Advise clients on claim trends and loss mitigation

Requirements

What you’ll need

Candidates must reside in an eligible U.S. state throughout employment
Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States
Bachelor's degree in insurance, business administration, or a related field
Relevant certifications such as CPCU or AIC are a plus
10+ years in insurance claims management experience in multiple lines of business, preferably auto with bodily injury experience
5+ years management experience, preferably in a remote environment
Comfortable with technology and able to evolve claims systems and processes to drive better efficiencies and outcomes
Demonstrated commitment to quality, accuracy, and attention to detail
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Foundational understanding of claims
Deep technical and subject matter experience in commercial transportation claims, including coverage and litigation
Experience reviewing and analyzing contracts
Comfortable with phone communications throughout the claims process

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want
Remote-first environment
Culture of empathy, transparency, and empowerment