FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
R
Claims Manager – Rental Vehicle
Reserv Claims. Lead, coach and develop Team Leads and adjusters; hold regular 1-on-1s, set goals and run performance reviews .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing claims teams, with a strong focus on performance management, quality assurance, and financial outcomes. Proficient in commercial auto and rental vehicle claims, with the ability to lead cross-functional collaborations and ensure compliance with regulations and client instructions.
Highest-signal resume keywords
Claims ManagementTeam LeadershipPerformance ManagementCommercial Auto ClaimsClient-Facing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExperiencePerformance ReviewsQuality AssuranceData AnalysisBudget ManagementFile Quality ManagementLitigation ManagementReserve ApprovalOnboardingSuccession Planning
Soft Skills
CoachingCommunicationAnalytical SkillsInterpersonal SkillsProblem-Solving
Tools & Technologies
DashboardsSOPsAuditing ToolsPerformance Metrics
Certifications & Qualifications
Bachelor's DegreeActive Adjuster LicenseAICCPCUJuris Doctor
Industry Keywords
Commercial Auto ClaimsRental Vehicle ClaimsBIAPDLitigation RateCycle TimeReserve AccuracyClient InstructionsCorrective Action RequestsVendor Management
About the role
Key responsibilities & impact- Lead, coach and develop Team Leads and adjusters; hold regular 1-on-1s, set goals and run performance reviews
- Own team results on cycle time, severity, reserve accuracy, litigation rate and file quality
- Approve reserves and settlements within authority; escalate larger exposures with a clear recommendation
- Manage hiring, onboarding, staffing levels, workload balance and succession planning
- Run the team’s weekly and monthly business reviews and report results, risks and actions to the VP
- Serve as a day-to-day contact for carriers, clients and program managers; respond to audits and corrective action requests
- Ensure handling follows client instructions, regulations and internal SOPs; run quality assurance and coaching programs
- Review aging inventory, high-exposure files and litigation with leads and drive action plans
- Partner with Legal, SIU, Finance, Training and Product teams on process, technology and cost improvements
- Manage vendors, panel counsel and the team’s budget and expense targets
Requirements
What you’ll need- Candidates must reside in an eligible U.S. state throughout employment
- Candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States cannot be hired
- 8+ years of claims experience, including 3+ years supervising a team of leads
- Strong command of commercial auto or rental vehicle claims, including BI, APD and litigation
- Demonstrated results in performance management, quality and financial outcomes
- Excellent client-facing, written and analytical skills; comfort with data and dashboards
- Bachelor’s degree required
- AIC, CPCU, juris doctor or similar a plus
- Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license
- Willing to obtain any additional required licenses within 60 days, including state testing
Benefits
Comp & perks- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy
- Generous family leave policy after 8 months of continuous work
- 100% remote (home-based) role designed to support your work-life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want