Commercial Property Claims Adjuster

Reserv Claims

. Provide prompt, courteous, and high-quality customer service to policyholders and claimants .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial property claims, including investigation, appraisal, and compliance with state regulations. Possesses strong analytical skills to evaluate complex data and make informed decisions while providing exceptional customer service.

Highest-signal resume keywords

Commercial Property Claims ExperienceActive Adjuster LicenseDesk And/Or Field Appraisal ExperienceKnowledge Of State RegulationsAbility To Analyze And Evaluate Complex Data

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementInvestigation Of ClaimsAppraisal WritingClaims ResolutionData Analysis

Soft Skills

Customer ServiceProblem SolvingNegotiationCommunicationContinuous Learning

Certifications & Qualifications

Adjuster LicenseDesignated Home State License

Industry Keywords

Policy CoverageClaims GuidelinesBusiness Interruption ClaimsStandard Operating ProceduresCoinsurance

About the role

Key responsibilities & impact

Provide prompt, courteous, and high-quality customer service to policyholders and claimants
Answer customer calls, file claims, and resolve customer requests
Gather information to initiate claims and explain policy, coverage, and appropriate courses of action
Manage an inventory of commercial property claims from first notice of loss through resolution
Establish initial reserves for potential exposures and adjust them throughout the claim
Investigate, determine coverage, and adjust all elements of commercial property loss claims
Write appraisals for dwelling repairs or coordinate with field appraisers to review appraisal accuracy
Explain coverage of loss, including coinsurance; assist policyholders with damage itemization and mitigation steps
Handle business interruption claims
Ensure compliance with state regulations, policy provisions, and standard operating procedures
Communicate with involved parties and negotiate settlements with claimants, insureds, and attorneys within approved payment authority
Provide input for claims guidelines, best practices, and process improvements
Oversee and direct outside investigative service providers
Work with clients, client counsel, and investigative services to resolve claims

Requirements

What you’ll need

Candidates must reside in an eligible U.S. state throughout employment
Cannot reside in California, Alaska, Hawaii, U.S. territories, or outside the United States
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license
Willing to obtain any additional required licenses within 60 days, including state testing
Minimum of 5 years of experience with property claims
Commercial property claims experience
Desk and/or field appraisal experience
Knowledge of state regulations, policy provisions, and standard operating procedures
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Willingness to travel for client and claims needs

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want