Communications Specialist

Resolve Tech Solutions

. Develop clear and engaging content for a variety of audiences, communication channels, and digital platforms .

Posted 10/9/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content writing and copywriting with a strong customer-centric approach, effectively simplifying complex information and adapting brand voice across various channels. Proficient in SEO principles and skilled in managing multiple content assignments while ensuring high-quality standards.

Highest-signal resume keywords

Content WritingSEO PrinciplesResearch SkillsEditing and ProofreadingCustomer-Centric Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content WritingCopywritingSEO PrinciplesEditingProofreadingResearchInformation OrganizationBrand Voice AdaptationContent SimplificationDeadline Management

Soft Skills

Attention to DetailCommunication SkillsIndependent WorkCollaboration

Tools & Technologies

Content Management SystemsDigital Publishing PlatformsCollaboration Tools

Industry Keywords

CommunicationsMarketingJournalismCustomer-Facing CommunicationsTechnical Writing

About the role

Key responsibilities & impact

Develop clear and engaging content for a variety of audiences, communication channels, and digital platforms
Adapt writing style, messaging, and brand tone based on the intended audience and purpose
Translate complex, technical, or detailed information into concise and easily understood content
Organize information effectively and prioritize the most important customer takeaways
Write from the customer’s perspective, addressing their needs, questions, challenges, and pain points
Conduct independent research to understand relevant topics and determine the appropriate context to share with customers
Apply basic search engine optimization principles, including thoughtful keyword usage, to improve internal and external content discoverability
Edit and proofread content to ensure accuracy, consistency, clarity, grammar, and alignment with brand standards
Collaborate with subject matter experts and business stakeholders to validate information and refine messaging
Manage multiple content assignments while consistently meeting deadlines and quality expectations

Requirements

What you’ll need

Bachelor’s degree in Communications, Marketing, Journalism, English, or a related field, or equivalent professional experience
Demonstrated professional experience in content writing, copywriting, communications, or a similar role
Proven ability to adjust brand voice and tone across different audiences, channels, and content formats
Strong ability to simplify complex information and clearly communicate key messages
Customer-centric writing approach with an understanding of customer needs, challenges, and decision-making considerations
Working knowledge of basic SEO principles and keyword optimization
Strong research skills and the ability to work independently with limited direction
Exceptional attention to detail, editing, proofreading, grammar, and written communication skills
Ability to organize priorities and manage multiple assignments in a deadline-driven environment
Preferred: experience writing customer-facing and internal communications
Preferred: experience working with technical, operational, or highly detailed subject matter
Preferred: familiarity with content management systems, digital publishing platforms, or collaboration tools
Preferred: experience partnering with subject matter experts, marketing teams, product teams, or customer-facing stakeholders
Preferred: a portfolio demonstrating clear, customer-focused writing across multiple formats and audiences