Business Systems Manager

Resonate

. Own Salesforce Sales Cloud administration, configuration, Flow-based automation, user access, and security .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce Sales Cloud administration, configuration, and Flow-based automation, while effectively managing data integrity and quality across interconnected systems. Proven ability to lead system enhancements and integration projects, translating technical requirements for diverse stakeholders.

Highest-signal resume keywords

Salesforce AdministrationFlow-Based AutomationProject ManagementPower BISQL

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce ConfigurationSalesforce CPQProcess AutomationData IntegrityData QualitySQLGitReportingIntegration ProjectsTroubleshooting

Soft Skills

Communication SkillsProblem-SolvingCollaboration

Tools & Technologies

Power BITableauJiraConfluenceChurnZeroZoomInfoSalesloftDocuSignAccount Engagement (Pardot)Marketing Cloud Intelligence (Datorama)

Industry Keywords

Business SystemsTechnical DebtData FlowsSystem EnhancementsMid-Sized Company Experience

Tech Stack

Tools & technologies

CloudSQLTableau

About the role

Key responsibilities & impact

Own Salesforce Sales Cloud administration, configuration, Flow-based automation, user access, and security
Refactor legacy Salesforce automation and address technical debt
Maintain and extend Power BI, ChurnZero, ZoomInfo, Salesloft, DocuSign, Account Engagement (Pardot), and Marketing Cloud Intelligence (Datorama)
Administer, troubleshoot, and understand data flows between connected systems and Salesforce
Partner with Sales, Marketing, Finance, and Customer Success to identify underlying business problems and design solutions
Run system enhancements and integration projects end-to-end, including scoping, prioritization, building, testing, rollout, and documentation
Translate requirements between technical partners and non-technical stakeholders
Maintain data integrity, data quality, and documentation across connected systems
Balance approximately 80% project work with 20% day-to-day support

Requirements

What you’ll need

5-8 years of hands-on experience administering and configuring Salesforce in a growing organization, including Flow and process automation
Demonstrated experience supporting a broader business systems stack beyond Salesforce
Track record of owning a business systems function largely independently
Strong project management instincts, including scoping, sequencing, and delivering multi-step initiatives without a dedicated PM
Ability to bring structure to loosely defined problems without over-engineering
Communication skills for technical and non-technical audiences
Salesforce CPQ experience is a strong signal; Resonate is willing to teach it
Power BI or Tableau experience maintaining and extending reporting
SQL and Git or another version control setup
Account Engagement (Pardot), Marketing Cloud Intelligence (Datorama), or Accounting Seed experience
Jira and Confluence experience
Experience at a smaller or mid-sized company with broad ownership is a strong signal

Benefits

Comp & perks

Annual bonus program tied to company performance
Medical, dental, and vision coverage, including HSA
Company-paid disability and life insurance with a life insurance buy-up option
401(k) with company match
Flexible PTO plus 10 paid holidays
Paid parental leave
Access to wellbeing and employee assistance programs, including free and unlimited access to 20+ health professionals and wellbeing coaches for you and your family members
Remote-first environment with genuine flexibility and very little travel