Deal Desk Coordinator – Contract

Retell AI

. Structure and approve non-standard deals, including discounts, usage commits, per-minute pricing, and payment terms .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $6,000 - $7,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in structuring and approving non-standard deals, including pricing strategies and discount management, while effectively collaborating with Sales, Finance, and Legal teams. Proficient in automating processes and reporting metrics to optimize deal performance in a B2B SaaS environment.

Highest-signal resume keywords

Deal Desk ManagementPricing Strategy DevelopmentSalesforce ProficiencyCPQ Tool ExperienceUsage-Based Pricing Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deal StructuringDiscount Approval MatrixSQL SkillsScripting SkillsQuote-To-Cash Process

Soft Skills

CollaborationCommunicationAnalytical Thinking

Tools & Technologies

SalesforceHubSpotCPQ Tools

Industry Keywords

B2B SaaSRevenue OperationsEnterprise DealsVC-Backed CompaniesConsumption Pricing

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Structure and approve non-standard deals, including discounts, usage commits, per-minute pricing, and payment terms
Build the discount approval matrix and pricing guardrails
Model deal margin before every approval
Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
Report weekly on cycle time, discount levels, and win rate
Automate approvals where possible
Work directly with the founder and daily with Sales, Finance, and Legal
Shape Retell AI’s usage-based pricing

Requirements

What you’ll need

4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company
Experience owning an end-to-end enterprise process for deals over $300K
Hands-on experience with Salesforce or HubSpot and a CPQ tool
Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company
Availability for overlapping hours with the Pacific Time team and customers
Experience with usage-based or consumption pricing (nice to have)
Built a deal desk function from scratch (nice to have)
SQL or scripting skills to automate reporting and approvals (nice to have)