Mandarin-speaking Software Engineer, Contract

Retell AI

. Support technical onboarding and deployment for enterprise customers .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-Level💰 $5,250 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong backend software engineering capabilities with expertise in Python, Node.js, and REST/webhook APIs, while effectively communicating with both technical and non-technical stakeholders. Proficient in debugging complex systems and translating customer needs into actionable product improvements.

Highest-signal resume keywords

Backend Software EngineeringPython ProgrammingNode.js DevelopmentREST/Webhook APIsMandarin and English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backend FundamentalsSystem DesignAuthenticationError HandlingDebugging Complex IssuesDatabase ManagementAPI IntegrationConversation Flow DesignTechnical OnboardingProduction Deployment Troubleshooting

Soft Skills

Excellent Communication SkillsRelationship BuildingCustomer Feedback TranslationCollaboration with Engineering TeamsProblem Solving

Tools & Technologies

AI Voice AgentsSIPTelephonyWebhooksCustomer Codebases

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Computer EngineeringBachelor's Degree in Electrical Engineering

Industry Keywords

Enterprise CustomersAIVoice AILLMsStartup Experience

Tech Stack

Tools & technologies

JavaScriptNode.jsPython

About the role

Key responsibilities & impact

Support technical onboarding and deployment for enterprise customers
Help customers launch and scale AI voice agents
Build trusted relationships with customer engineering teams
Build AI voice agents alongside customers
Design conversation flows and deployment strategies
Debug APIs, webhooks, SIP, telephony, authentication, integrations, and latency issues
Troubleshoot production deployments and technical issues
Work directly in customer codebases when needed
Identify product gaps through customer feedback
Translate customer needs into actionable product improvements
Work closely with Product and Engineering teams
Help customers launch new AI use cases
Identify opportunities to expand product adoption
Become a trusted technical partner to enterprise customers

Requirements

What you’ll need

Must be able to read, write, and speak in Mandarin and English
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field
2-8 years of professional software engineering experience, with a strong backend focus
Strong backend fundamentals, including Python, Node.js, REST/webhook APIs, databases, system design, authentication, and error handling
Able to pass a hands-on backend technical assessment without relying on AI tools
Proven ability to debug complex issues across systems by reading logs, tracing requests, and isolating root causes in customer integrations
Excellent communication skills with engineers and non-technical stakeholders
Must be available to work some overlapping hours with the Pacific Time-based team and customers
Experience with AI, LLMs, or Voice AI is nice to have
Startup experience is nice to have
Enterprise customer experience is nice to have
Willingness to travel occasionally for customer launches or onsite work is nice to have