Director – Client Services

Rethink

. Lead the team day to day in designing, developing, and deploying clients’ creative campaigns .

Posted 11/9/2026full-timeMontreal • CanadaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading creative campaigns and managing large-scale projects while fostering collaboration among teams. Possesses strong communication skills in both French and English, with a proactive and entrepreneurial mindset to drive innovative solutions.

Highest-signal resume keywords

Project ManagementCreative Campaign DevelopmentBilingual Communication SkillsStakeholder Relationship ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital ProductionTraditional ProductionCreative StrategyProblem-SolvingDecision-Making

Soft Skills

Strong Presentation SkillsPositive AttitudeCollaborative Work StyleCreative ThinkingEntrepreneurial Mindset

Industry Keywords

Creative CampaignsStakeholder ManagementTeam DevelopmentProcess OrganizationMarket Launch

About the role

Key responsibilities & impact

Lead the team day to day in designing, developing, and deploying clients’ creative campaigns
Foster a healthy work environment that supports creativity
Establish the organization and processes required for the team to operate effectively
Build strong working relationships with the creative and strategy teams
Manage and lead multiple large-scale projects with a team
Ensure projects launch to market on time and within budget
Collaborate and participate in decision-making with the creative and strategy teams
Encourage creative thinking with clients while maintaining strategic alignment
Manage relationships with multiple stakeholders at various levels of seniority
Develop and grow a support team consisting of at least one Account Manager
Own and lead projects from end to end with minimal supervision

Requirements

What you’ll need

More than 6 years of industry experience
A passion for developing your expertise
Strong presentation and communication skills
The experience, creative instinct, and problem-solving ability to make sound decisions
Excellent understanding of and extensive experience in traditional and digital production
Ability to work independently as well as collaboratively
A positive attitude: no request is too big or too small for you
An entrepreneurial mindset: you take ownership of your work and bring innovative ideas
A proactive approach: you understand the end goal and know how to chart the path to achieve it
Strong written and spoken French and English language skills

Benefits

Comp & perks

Competitive compensation
Comprehensive employee benefits
Excellent people-focused work culture
Mentorship program
No client meetings on Mondays
Hybrid work environment
Access to the EDI committee and Rethink working groups
Growth and training opportunities
Accommodations available upon request during the recruitment process