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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex SaaS accounts, driving customer growth strategies, and leveraging AI-enabled sales platforms to enhance customer relationships and maximize value realization.
Highest-signal resume keywords
SaaS Account ManagementCustomer Growth StrategiesRenewal And Expansion SellingAI-Enabled Sales PlatformsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Relationship ManagementSales ForecastingData-Driven StrategiesBusiness Value PresentationsDiscovery And QualificationCPQ SolutionsERP SolutionsAnalytics ToolsAI-Powered InsightsPipeline Discipline
Soft Skills
Negotiation SkillsInfluencing StakeholdersCollaboration
Tools & Technologies
CRM SoftwareAI-Enhanced Forecasting Tools
Industry Keywords
Customer SuccessProfessional ServicesChurn MitigationValue RealizationEngineeringOperationsIT Departments
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Expand the Configure One customer base
- Manage customer relationships
- Drive renewals, expansions, and upselling opportunities
- Act as a trusted advisor to help clients maximize value from their investment
- Target existing customers for upsell opportunities and new prospects through self-sourced and marketing-qualified leads
- Conduct discovery and qualification
- Deliver tailored business value presentations using analytics and AI-powered insights
- Collaborate with Customer Success, Professional Services, and Support
- Conduct virtual and on-site product demonstrations
- Present Configure One’s value to executives and diverse stakeholders
- Maintain accurate sales forecasts and pipeline discipline using CRM and AI-enhanced forecasting tools
- Mitigate churn risks using data-driven and AI-informed strategies
- Monitor customer health and reinforce value realization
Requirements
What you’ll need- Bachelor’s degree or equivalent professional experience
- 3+ years of experience managing complex SaaS accounts
- Success in renewal and expansion selling
- CPQ or ERP-related solution experience preferred
- Proven track record in driving customer growth strategies across engineering, operations, and IT departments
- Strong communication and negotiation skills
- Ability to influence multiple stakeholders and executive decision-makers
- Comfortable using AI-enabled sales platforms, analytics tools, and data insights
- Qualified applicants must complete a 30-minute online assessment
- Standard working hours for United States employees are 8:00 am to 5:00 pm Eastern Time (ET)
Benefits
Comp & perks- Uncapped commission structure
- Paid time off (PTO)
- Sick leave
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) Plan
- Health Savings Account
- Life Insurance
- Employee Assistance Program
- Remote work
