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Collections Specialist
Revco Solutions. Handle inbound and outbound calls with consumers regarding their balance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on problem-solving and negotiation. Proficient in handling inbound and outbound calls while maintaining clear communication and active listening.
Highest-signal resume keywords
Customer Service ExperienceCall Center ExperienceAnalytical SkillsProblem-Solving SkillsNegotiating Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer ApplicationsSoftware Learning Ability
Soft Skills
Active ListeningClear Communication
Certifications & Qualifications
High School Diploma
Industry Keywords
Inbound CallsOutbound CallsPayment Resolution
About the role
Key responsibilities & impact- Handle inbound and outbound calls with consumers regarding their balance
- Work with consumers toward payment or resolution
- Complete training from the company to develop role knowledge and skills
- Follow the Monday-Friday schedule, including one 10am-7pm shift per week
Requirements
What you’ll need- High School Diploma or equivalent
- Preferred: One (1) year Customer Service and/or Call Center experience
- Analytical, Problem-Solving, and Negotiating skills
- Proficient in basic computer applications and the ability to learn new software quickly
- Ability to actively listen and speak clearly
- Availability for Monday-Friday 8am-5pm, with one shift 10am-7pm per week
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- 401(k) Savings Plan with company match
- Paid Time Off (PTO)
- Paid Holidays
- Paid Training
- Referral Incentive Program
- Monthly Performance Bonus
- Potential hybrid schedule after 90 days of employment