Insurance Supervisor – Government Program

Revco Solutions

. Assist the Manager and Director in overseeing day-to-day Insurance Operations department activities.

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare revenue cycle operations, including billing processes, denial management, and compliance with payer regulations. Proven ability to lead teams, manage projects, and enhance operational effectiveness while ensuring HIPAA compliance.

Highest-signal resume keywords

Healthcare Revenue Cycle OperationsDenial ManagementPatient Accounting SystemsBilling ProcessesTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing Forms (UB04, HCFA 1500)CPT CodingHCPCS CodingICD-10 CodingPayer RegulationsAppeals ProcessAnalytical SkillsProblem-Solving SkillsConflict Resolution SkillsProject Management

Soft Skills

Excellent Communication SkillsCoaching and SupportInterdepartmental Communication

Tools & Technologies

Microsoft OfficeEHRsBilling PlatformsPayer Portals

Certifications & Qualifications

AAHAMHFMANAHAMProject Management Certifications

Industry Keywords

Insurance OperationsRevenue Cycle ProjectsPayer GuidelinesQuality StandardsPatient Confidentiality

About the role

Key responsibilities & impact

Assist the Manager and Director in overseeing day-to-day Insurance Operations department activities.
Oversee daily operations of billing and insurance follow-up teams.
Execute billing and follow-up plans, monitor department reports, and track user productivity.
Manage client communications, project updates, billing system support, and service implementations.
Lead internal and external meetings with key stakeholders.
Resolve account balances and complex billing or denial issues.
Monitor and resolve inappropriate denials, underpayments, and overpayments.
Stay current with payer guidelines, regulations, and industry best practices.
Identify billing system issues and assist with system updates and process improvements.
Respond to RAC, MIC, and ADR audits and support the appeals process.
Create and maintain tracking tools for interdepartmental communication and reporting.
Coach and support staff to meet quality and productivity standards.
Manage staffing needs, assist with hiring decisions, and ensure time and attendance compliance.
Maintain relationships with clients, internal teams, and external stakeholders.
Ensure HIPAA compliance and patient confidentiality.
Liaise between Management, Supervisors, and Staff.
Lead initiatives to reduce payer rejections and denial rates.
Support revenue cycle projects and provide feedback on operational effectiveness.

Requirements

What you’ll need

High School Diploma required; Associate’s or Bachelor’s degree preferred.
5-7 years of experience in healthcare revenue cycle operations.
3 years of direct management or supervisory experience.
Certification preferred (e.g., AAHAM, HFMA, NAHAM); Project Management certifications a plus.
Strong knowledge of patient accounting systems, EHRs, billing forms (UB04, HCFA 1500), and CPT/HCPCS/ICD-10 coding.
Demonstrated experience in appeals, denial management, and payer regulations.
Advanced knowledge of billing processes and insurance collection standards.
Excellent communication skills with the ability to present updates to senior leadership and clients.
Proficient in Microsoft Office and familiar with payer portals and billing platforms.
Strong analytical, problem-solving, and conflict resolution skills.
Ability to lead teams, manage multiple projects, and meet deadlines in a fast-paced environment.

Benefits

Comp & perks

Insurance/401k match
PTO/Paid holidays
Referral bonuses