Field Service Engineer

Revvity

. Install, validate, perform IQ/OQ, maintain, verify performance, and repair critical diagnostic testing instrumentation and Revvity equipment at customer sites .

Posted 10/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $60,000 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in instrument installation, maintenance, and repair, with a strong focus on customer service and support. Proficient in managing service contracts, inventory, and documentation while ensuring compliance with laboratory safety practices.

Highest-signal resume keywords

Instrument InstallationElectro-Mechanical TroubleshootingLaboratory Safety PracticesCustomer ServiceTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instrument MaintenanceRepairsRadioisotope Detection SystemsPreventive MaintenanceTechnical BulletinsService ManualsBilling Information ManagementPerformance VerificationInventory ManagementTechnical Training

Soft Skills

Effective CommunicationTime ManagementAttention to DetailProblem SolvingTeam Collaboration

Tools & Technologies

Diagnostic Testing InstrumentationRevvity EquipmentPersonal ComputerTelecommunications EquipmentService Parts Inventory

Certifications & Qualifications

Associate’s DegreeTechnical DegreeMilitary ExperienceHigher-Level Certification

Industry Keywords

Life SciencesElectronicsBiotechnologySTEM DisciplineService ContractsPreventive MaintenanceWarranty ServicesField-Installed Computer HardwareLaboratory ServicesSafety Compliance

About the role

Key responsibilities & impact

Install, validate, perform IQ/OQ, maintain, verify performance, and repair critical diagnostic testing instrumentation and Revvity equipment at customer sites
Provide expert service and support to customers within an assigned geographic area
Drive toward zero service recalls
Spend significant time travelling regionally
Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers, and applicable warranty services
Complete preventive maintenance calls within prescribed time frames and performance standards
Apply installation, warranty, and service agreement provisions to provide adequate billing information
Drive sales of new service contracts, contract upgrades, and instrument add-ons
Encourage customers to purchase training, support, software, laboratory services, and field-installed computer hardware upgrades
Assist local sales representatives in securing new instrument orders
Contribute to division profitability through labor/travel, parts, support, installation, and consumable orders
Maintain current electronic and repair documentation for dispatch, inventory, and service support
Complete required reports on time
Manage assigned company assets, including vehicles, tools, test equipment, telecommunications equipment, and service parts inventory
Manage inventory levels and maintain appropriate records
Develop technical and soft skills through company-sponsored training and development
Attain higher-level certification and maintain certification criteria associated with the CSE position

Requirements

What you’ll need

Associate’s degree or Technical Degree or Military Experience, with 4 plus years of experience in instrument installation, repairs, and maintenance; OR Bachelor’s Degree in Life Sciences, Electronics, Mechanics, Biotechnology, or STEM discipline and 2 plus years of experience in instrument installation, repairs, maintenance
Valid driver’s license and good driving record
Ability to safely operate a motor vehicle
Ability to frequently travel long distances and travel overnight
Ability to travel by air, vehicle and/or other means of transportation as business requires, up to but not limited to 40%
Knowledge of laboratory safety practices
Ability to follow written and verbal directions
Ability to read and understand technical bulletins and service manuals
Ability to work under time constraints
Ability to maintain alertness and concentration
Ability to work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
Ability to operate a personal computer to enter data and generate reports
Ability to communicate clearly and effectively with customers, peers, managers and other technical support professionals
Experience with Radioisotope Detection Systems (Beta and Gamma Counters)
Electro-mechanical troubleshooting skills
Ability to regularly walk, stand, sit, talk or hear, and use hands or fingers to handle, feel or operate objects, tools, or controls
Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl
Ability to remain in a stationary position more than 25% of the time
Ability to frequently lift and/or move up to 25 pounds and occasionally lift or move up to 100 pounds
Specific close-range, distance, color, peripheral, and depth vision abilities, plus ability to adjust focus

Benefits

Comp & perks

Medical, Dental, and Vision Insurance Options
Life and Disability Insurance
Paid Time-Off
Parental Benefits
Compassionate Care Leave
401k with Company Match
Employee Stock Purchase Plan