Senior Field Service Engineer, Diagnostics

Revvity

. Perform field service as advised by coordinators in conjunction with the Service / Team Leader .

Posted 9/22/2026full-timeRemote • SwedenSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and repairing Life Science Diagnostics instruments, with a strong focus on Reproductive Health Screening systems. Proficient in providing customer service and training, while ensuring compliance with quality management standards and documentation requirements.

Highest-signal resume keywords

Bachelor’s Degree In Electronic EngineeringExperience In Liquid Handling SystemsExcellent Verbal And Written Communication Skills In Swedish And EnglishUnderstanding Of Analytical And Clinical Instrument ApplicationsExpert PC User With Microsoft OS Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation And Maintenance Of Diagnostics InstrumentsRepair Of Life Science Diagnostics SystemsUser Training On Diagnostics SystemsDocumentation ManagementCalibration Of EquipmentNetworking PCsUnderstanding Of Laboratory Information SystemsBackground In ElectronicsExperience In Immunoassay SystemsKnowledge Of Prenatal And Neonatal Screening

Soft Skills

Excellent People Management SkillsMotivational SkillsProfessional Communication Skills

Certifications & Qualifications

Full Driving Licence

Industry Keywords

Life Science DiagnosticsReproductive Health ScreeningCustomer Service EnvironmentQuality Management SystemService Data Bulletins

About the role

Key responsibilities & impact

Perform field service as advised by coordinators in conjunction with the Service / Team Leader
Install, maintain and repair current and future Life Science Diagnostics instrument portfolio, initially focusing on Reproductive Health Screening systems
Support the Service Lab and later the wider Life Science Diagnostics portfolio
Provide first-line onsite user training on Diagnostics systems
Organize monthly routine maintenance
Perform service for overseas Revvity offices at overseas customer sites when requested
Ensure documentation, circuit diagrams, Service Data Bulletins and manuals are current and at the correct revision
Maintain ancillary documentation, including Safety and Procedures Manuals, in accordance with the Quality Management System
Align working practices with departmental performance targets and demonstrate compliance with team targets
Maintain service spares and inventory records, reporting and resolving anomalies
Ensure tools and test equipment are adequate and equipment is calibrated as specified
Complete Work Orders and associated documentation within one day of completion
Submit E-Learning, expense claims and vehicle-related forms on time
Act as a professional ambassador for Revvity and provide high standards of customer service

Requirements

What you’ll need

Bachelor’s Degree, HNC or equivalent in Electronic Engineering + Chemistry / Biology to senior school level
Full Driving Licence
Significant years experience in a related Customer Service Environment
Experience in Liquid Handling, High Content Screening or Immunoassay Systems in a clinical environment is advantageous
Broad understanding of Prenatal and Neonatal Screening and Revvity Diagnostics Systems is advantageous
Expert PC user with knowledge of Microsoft OS (XP, 7, 10)
Ability to network PCs
Appreciation of Laboratory Information Systems
Background in Electronics, preferably gained in a high technology service environment
Understanding of analytical and clinical instrument applications
Excellent people management and motivational skills
Excellent verbal and written communication skills in Swedish and English
Ability to communicate professionally with customers on all levels, providing service information, technical data and general help