Account Manager

ReWorks Solutions

. Manage a portfolio of client accounts and build long-term relationships .

Posted 9/24/2026full-timeRemote • South AfricaMid-LevelSenior💰 ZAR 33,500 - ZAR 35,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Client Success, with a strong focus on relationship-building, problem resolution, and service delivery. Proficient in managing multiple client accounts while ensuring accuracy and attention to detail across various platforms.

Highest-signal resume keywords

Account ManagementClient SuccessZoho CRMStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient SuccessSolution-Focused ApproachDigital LiteracyMulti-Account Management

Soft Skills

Relationship-BuildingProactive MindsetAttention to DetailFollow-ThroughIndependence

Tools & Technologies

Zoho CRMGoogle WorkspaceMicrosoft OfficeHubstaffAI Productivity Tools

Industry Keywords

BPOStaffingRecruitmentHealthcareProfessional Services

About the role

Key responsibilities & impact

Manage a portfolio of client accounts and build long-term relationships
Act as the main point of contact for clients and contractors
Resolve client and contractor queries and escalations in a timely, professional manner
Coordinate closely with internal teams to ensure smooth service delivery
Monitor account performance and maintain accurate client records
Follow up on outstanding actions and ensure tasks are completed through to resolution
Identify opportunities to strengthen client relationships and improve the overall client experience
Work across multiple systems while maintaining accuracy and attention to detail

Requirements

What you’ll need

3–5 years of experience in Account Management, Client Success, Customer Success, or a similar client-facing role
Experience within BPO, staffing, recruitment, healthcare, or professional services is highly preferred
Proven ability to manage multiple client accounts simultaneously
Experience handling client and contractor issues with a solution-focused approach
Strong communication and relationship-building skills
Excellent organizational skills with the ability to prioritize competing tasks
A proactive mindset with strong follow-through and accountability
Comfortable working independently in a remote environment
Training will be provided; previous experience with every platform is not essential
Experience with Zoho CRM, Google Workspace, Microsoft Office, Hubstaff, and AI productivity tools would be an advantage
Strong digital literacy and ability to learn new CRM, reporting, recruitment, and workflow systems quickly
Comfortable working across multiple platforms while maintaining accurate client and contractor records
Reliable internet connection and a professional home office setup