Clinical Health Care Compliance Coordinator

ReWorks Solutions

. Monitor outstanding clinical documentation, including session notes and other required records.

Posted 10/7/2026full-timeRemote • South AfricaMid-LevelSenior💰 ZAR 23,500 - ZAR 26,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail in monitoring clinical documentation and ensuring compliance with operational deadlines. Proficient in communication and follow-up processes to support clinical teams and maintain accurate records.

Highest-signal resume keywords

Healthcare Administration ExperienceClinical Operations ManagementDocumentation Compliance MonitoringProficiency in Microsoft OfficeExperience with Electronic Health Records (EHRs)

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical Documentation MonitoringQuality AssuranceTask TrackingProblem-SolvingSession Note Management

Soft Skills

Excellent Verbal CommunicationAttention to DetailOrganizational SkillsAccountabilityInterpersonal Skills

Tools & Technologies

Documentation SystemsReporting ToolsSpreadsheetsClinical Management PlatformsGoogle Workspace

Industry Keywords

ABABehavioral HealthTherapy ServicesHealthcare EnvironmentClinical Professionals

About the role

Key responsibilities & impact

Monitor outstanding clinical documentation, including session notes and other required records.
Follow up with therapists and clinical staff regarding incomplete, overdue or missing documentation.
Track outstanding tasks and ensure completion within required timeframes.
Identify recurring documentation issues and escalate concerns when necessary.
Maintain accurate clinical records and administrative information.
Support adherence to internal processes, documentation requirements and operational deadlines.
Communicate regularly with RBTs, BTs, BCBAs and other relevant team members.
Follow up through email, messaging platforms and telephone calls.
Maintain professional, respectful and supportive communication while ensuring accountability.
Respond to queries, clarify requirements and help staff understand required actions.
Escalate persistent non-compliance or unresolved issues to the relevant team lead or manager.
Monitor session documentation and session conversion for outstanding or incomplete items.
Maintain accurate trackers, reports and system records.
Work with clinical, scheduling and operations teams to resolve bottlenecks.
Identify recurring delays and recommend practical follow-up process improvements.
Maintain records of outstanding tasks, follow-ups, completion rates and unresolved issues.
Provide regular updates on documentation completion and compliance-related requirements.
Monitor deadlines and highlight recurring issues, workflow challenges and support needs.

Requirements

What you’ll need

Previous experience in healthcare administration, clinical operations, medical administration, quality assurance, scheduling, staff coordination or a similar role.
Experience following up with employees, healthcare professionals or operational teams on outstanding tasks.
Strong organisational skills and excellent attention to detail.
Excellent verbal and written communication skills.
Confidence in making follow-up calls and sending reminders when tasks remain incomplete.
Ability to maintain accountability without being confrontational or making colleagues feel undermined.
Strong problem-solving skills and the ability to identify and resolve outstanding issues.
Ability to manage multiple follow-ups, deadlines and priorities simultaneously.
Comfortable working with spreadsheets, trackers, documentation systems and reporting tools.
Proficiency in Microsoft Office and/or Google Workspace.
Ability to work independently in a remote environment.
Reliable internet connection and a suitable home-office setup.
Willingness to work hours aligned with US business operations.
Previous experience in ABA, behavioural health, therapy services or a healthcare environment is highly advantageous.
Familiarity with RBTs, BTs, BCBAs or other clinical professionals is highly advantageous.
Experience with clinical session notes, treatment documentation or healthcare records is highly advantageous.
Experience monitoring documentation completion, compliance requirements or quality standards is highly advantageous.
Experience using electronic health records (EHRs), clinical management platforms, CRMs or similar systems is highly advantageous.
Previous experience in a team lead, senior administrator, quality assurance or clinical coordination role is highly advantageous.