Debt Collector

ReWorks Solutions

. Contact debtors regarding outstanding financial obligations and negotiate payment arrangements .

Posted 10/22/2026full-timeRemote • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial collections and debt recovery, with strong negotiation skills and the ability to conduct thorough investigative research. Proficient in managing multiple cases while adhering to legal and compliance standards.

Highest-signal resume keywords

Commercial Collections ExperienceNegotiation SkillsInvestigative Research AbilitiesMicrosoft Excel ProficiencyAI Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Debt RecoveryPayment NegotiationAnalytical SkillsAttention to DetailProblem-Solving

Soft Skills

Professional CommunicationOrganizational SkillsIndependenceJudgmentDiscretion

Tools & Technologies

Microsoft ExcelGoogle SheetsGoogle WorkspaceCRM SystemsDocument Management SoftwareOnline Business Research ToolsAI Platforms

Certifications & Qualifications

Uniform Commercial Code (UCC) Knowledge

Industry Keywords

Debt RecoveryFinancial OperationsCommercial RelationshipsPayment ObligationsCollection Laws

About the role

Key responsibilities & impact

Contact debtors regarding outstanding financial obligations and negotiate payment arrangements
Communicate firmly, professionally, and respectfully to achieve practical collection outcomes
Explain financial obligations and payment requirements clearly
Manage challenging conversations while maintaining professional relationships
Conduct timely follow-ups on outstanding payments and agreed arrangements
Document collection activities, negotiation outcomes, and next steps
Follow applicable collection laws, regulations, and client-approved procedures
Research debtors, their businesses, and commercial relationships
Identify companies, customers, or third parties that may owe money to debtors
Research corporate connections, business relationships, and commercial information using online sources and research tools
Analyse findings to identify leads for further investigation or recovery action
Prepare professional correspondence and supporting documentation
Organise research findings for review and next steps
Support UCC/DCC-related enforcement activities in accordance with legal and compliance procedures
Maintain spreadsheets, case records, research findings, and supporting documentation
Track collection activities, deadlines, follow-ups, and case progress
Use Microsoft Excel and Google Sheets to organise, analyse, and manage case information
Maintain records in CRM systems and document management platforms
Use AI tools to support research, summarise information, organise findings, and improve workflow efficiency
Manage multiple cases and competing priorities
Identify operational issues, investigate discrepancies, and recommend practical solutions
Provide updates and reports on case progress, research outcomes, and outstanding actions

Requirements

What you’ll need

Relevant experience in commercial collections, debt recovery, payment negotiations, investigative research, or financial operations
Demonstrated ability to negotiate payments firmly and professionally
Excellent written and verbal English communication skills
Strong investigative research and analytical abilities
Ability to identify relevant business relationships and potential third-party payment obligations
Strong problem-solving skills and exceptional attention to detail
Proficiency in Microsoft Excel, Google Sheets, and Google Workspace
Experience using AI platforms such as ChatGPT, Claude, or similar tools
Familiarity with online business research tools, CRM systems, email platforms, and document management software
Strong organisational skills and ability to manage multiple cases, deadlines, and follow-ups
Ability to work independently, learn complex processes quickly, and exercise sound judgement
Professionalism and discretion when handling confidential financial information
Preferred: Uniform Commercial Code (UCC) enforcement or related commercial recovery support
Preferred: DCC-related research or enforcement support, where applicable
Preferred: Commercial debtor investigations and business relationship research
Preferred: Identifying potential receivables, customers, or third parties connected to debtors
Preferred: Researching corporate structures, business affiliations, and commercial transactions
Preferred: Preparing formal correspondence and supporting documentation for recovery-related activities
Preferred: Using AI tools to improve investigative research, data analysis, documentation, and operational efficiency
High level of technical proficiency with required software and tools